Account Manager III
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Job Description
Account Executive managing and growing Middle East client accounts for a global information provider. Building strong client relationships and maximizing customer value through solution adoption and engagement.
Responsibilities:
- Manage and grow a portfolio of Middle East accounts, ensuring client satisfaction, retention, and revenue growth.
- Develop and execute account plans to support renewals, expansion, and solution uptake.
- Build collaborative, consultative relationships with decision‑makers and key stakeholders.
- Conduct regular client meetings, virtual reviews, and product demonstrations to highlight value and encourage deeper adoption.
- Work closely with Customer Success, Marketing, and Product teams to deliver a consistent and positive client experience.
- Monitor account health, usage insights, and feedback to address risks and identify growth opportunities.
- Manage renewal cycles and maintain accurate pipeline tracking, forecasting, and reporting.
- Contribute market insights and identify opportunities that support regional growth initiatives.
Requirements:
- Bachelor’s degree or equivalent experience welcomed.
- Fluent in English; Arabic skills are an advantage but not required.
- Experience in account management, renewals, and revenue growth within a SaaS or related environment (e.g., legal, compliance, or professional services).
- Proven success in meeting or exceeding retention and account growth objectives.
- Comfortable using CRM and sales tools (e.g., Salesforce, Gong, Sales Navigator).
- Self‑driven, organised, and able to manage a remote regional portfolio effectively.
Benefits:
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
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