Account Manager, Mobile Service
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager managing client relationships and business development in automotive retail. Collaborating with cross-functional teams for service delivery and maximum revenue.
Responsibilities:
- Work with Business Development Managers, Service Advisors, and Fleet Technicians to ensure clients achieve the best outcome
- Build and maintain strong customer relationships
- Develop new business from existing clients and actively seek new sales opportunities
- Oversee day-to-day operations and ensure all deliverables are met
- Create monthly reports and maximize revenue/profit
- Answer client inquiries and concerns
- Liaise with cross-functional teams to improve the entire customer experience
Requirements:
- 5+ years of account management experience with a B2B emphasis
- 3+ years of customer-facing experience in a high-tech or automotive environment
- Consultative account management experience and or training
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Track record of success in customer satisfaction and retention
- Understanding of fleet customer requirements (Uptime, TCO, business needs)
- Preferred knowledge of fleets and their procedures and requirements
- Strong verbal and written communication, and presentation skills
- Demonstrated experience with problem-solving
- Experience working with cross-functional teams
- Willingness to travel to client locations and attend industry conventions and events
- Proficient in Excel, PowerPoint, Power BI , and Word preferred
- Experience in Salesforce
- BA/BS degree in Business Administration, Sales or relevant field
Benefits:
- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
Similar Jobs
Sales Account Manager, Academic Research Services
Sales Account Manager responsible for driving sales and supporting marketing strategies for GenScript's custom life science services. Focus on the Northeast Territory for Academic customers.
Programmatic Account Manager
Programmatic Account Manager focused on client success and campaign optimization within ad technology sector. Collaborate with cross-functional teams and analyze data to drive actionable insights.
Key Account Manager
Key Account Manager for a leading natural products sales agency in Phoenix, AZ. Developing relationships with Sprouts buying team and strategic promotional plans for suppliers.
Account Manager
Account Manager managing brand client portfolios and relationships for an influencer marketing agency. Responsible for client satisfaction and driving account growth while working remotely.
RCM Account Manager – Nextech
RCM Account Manager specializing in client relationships for Nextech at Assembly Health. Monitoring revenue cycle performance and providing operational oversight.
Director of RCM Account Management
Director of RCM Account Management leading the Account Management team at Assembly Health. Driving client satisfaction, retention, and growth within the Nextech vertical.
Gebietsleiter Direktleasing, Strukturierte Finanzierungen
Regional Manager overseeing leasing and financing for SMEs at COMCO Leasing. Engage in acquisition and support, offering tailored financial solutions throughout Germany.
Senior Partner Manager
Senior Partner Manager responsible for recruiting and enabling partners at Close. Managing partner relationships to drive revenue growth.
Corporate Partnerships Operations – Design Specialist
Corporate Partnerships Operations & Design Specialist at Greater Good Charities driving growth through outreach and operational support. Managing marketing materials and CRM data for corporate partnerships.
Strategic Account Manager
Strategic Account Manager building and nurturing partnerships with high-growth companies for Render's cloud platform. Driving adoption and demonstrating long-term value in managing customer relationships.
Channel Partner Manager
Channel Partner Manager responsible for indirect partner ecosystem and sales strategies in Latin America. Collaborates cross-functionally to ensure strong partner performance and drive significant growth for Agilent's offerings.
Senior Telephone Account Manager
Senior Telephone Account Manager engaging with mid-tier clients for a global Reg-Tech leader. Driving retention, upsell, and cross-selling through proactive outreach and relationship building.
Account Supervisor
Account Supervisor overseeing strategic leadership and relationship management for client partnerships at Pathfinders, a full-service integrated marketing agency.
Territory Account Manager – Networking
Territory Account Manager at Hewlett Packard Enterprise driving strategic growth across large enterprise accounts with AI-native networking expertise. Responsible for managing multi-million-dollar opportunities with senior stakeholders.
Strategic Partnerships and Development Director
Strategic Development & Partnerships Director overseeing partnerships and development for Outdoor Afro. Driving revenue generation and ensuring alignment with organizational goals.
Customer Account Manager
Customer Account Manager managing corporate accounts for Nerdio. Focus on retention, contract negotiations, and customer success strategies.
Business Development Associate – Partnerships
Business Development Associate executing partnership pipeline for AI developers and tools at Supabase, a Postgres development platform.
Key Account Manager
Key Account Manager managing public-sector accounts in California with significant autonomy and growth opportunities. Focused on building relationships and expanding business within key accounts in the territory.
Key Account Manager – Paper Bags
Key Account Manager promoting Mondi Paper Bags through client interactions across the UK. Managing relationships and focusing on sales growth in the industrial packaging sector.
Account Manager
Account Manager managing US customer relationships for White Hat Gaming's iGaming solutions. Focusing on long-term relationship building and collaboration with product teams for effective service delivery.