Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Manager managing a portfolio of US healthcare accounts for MedMe, driving customer adoption and growth while implementing solutions. Collaborating with internal teams to support and expand customer relationships.
Responsibilities:
- Own end-to-end relationships with a portfolio of US customers, serving as the primary point of accountability for adoption, retention, and expansion
- Drive account growth through new product adoption, additional locations, expanded programs, and broader organizational rollouts
- Partner closely with Customer Success and Sales to ensure clean handoffs, aligned expectations, and continuity across the customer lifecycle
- Lead customers through implementations, pilots, and phased rollouts as MedMe launches new capabilities or enters new states
- Coordinate with Product, Customer Success, and Operations to define success criteria, timelines, and next steps for pilots and expansion initiatives
- Work closely with Product during new launches and market expansion, bringing real-world customer use cases, state-level nuance, and workflow context into rollout planning
Requirements:
- 4+ years of managing complex mid-market (typically regional) and enterprise (typically national) healthcare accounts
- Strong understanding of pharmacy operations at scale, including how large organizations standardize workflows, manage change, and roll out technology across many locations
- Comfortable operating in regulated healthcare environments, with practical experience accounting for state-level regulations, compliance requirements, and risk considerations that shape customer behavior
- Driven account expansion from within existing customers, through product adoption, additional locations, or broader organizational rollouts
- Familiar with identifying where a product becomes embedded into operational workflows, creating stickiness, reliance, and durable account growth
- Clear communication skills and ability to navigate complex situations
Benefits:
- Comprehensive Health Benefits : Comprehensive health insurance coverage including medical, dental, and vision
- Professional Development : We support your growth with a yearly budget dedicated to learning opportunities
- Work-from-Home Stipend : A dedicated stipend to help set up and maintain your ideal home office
- Office Closure for Holidays : Enjoy 1-2 weeks of company-wide office closure during the holidays
- Company Retreats : Participate in exciting on-site team retreats for collaboration and bonding
Similar Jobs
Associate Territory Manager
Associate Territory Manager supporting sales activities and territory management for ZOLL's medical devices. Engaging with physicians and staff to enhance patient care through innovative technologies.
IT / Software Partner Manager
IT/Software Partner Manager at iHorizons driving partner ecosystems and revenue growth. Requires strong leadership and technical knowledge in IT and software sectors.
Client Relationship Manager
Client Relationship Manager at Taconic Biosciences managing complex accounts to achieve revenue targets. Developing relationships and identifying new business opportunities in the life sciences sector.
Sales Account Manager
Sales Account Manager at Smithfield Foods introducing and placing new products with customers while driving sales for long-term growth. Collaborating with internal teams to ensure customer satisfaction in a fast-paced environment.
Partnerships Specialist
Partnerships Specialist at The Princeton Review responsible for managing school partnerships and driving engagement initiatives for student participation. Collaborates with internal teams to ensure high-quality partnership experiences.
Account Manager
Account Manager responsible for promoting sales and customer relationships for Sandvik Mining products. Focused on business development and long-term client engagement within assigned territories.
Director of Reseller Partnerships
Director of Reseller Partnerships leading the global reseller ecosystem for Stayntouch, redefining hotel operations through innovative, cloud-native PMS technology.
Customer Success – Account Manager
Customer Success / Account Manager at Softengine, serving as trusted advisor for clients throughout their lifecycle. Focused on driving customer satisfaction, adoption, retention, and growth.
Key Account Manager – New Customer Acquisition
Key Account Manager focused on acquiring new customers for IAM solutions with a B2B sales emphasis. Driving sales cycles from prospecting to contract closure.
Senior Account Manager
Account Manager role focusing on supporting client relationships and sales of insurance products at Amynta Group. Collaborating with stakeholders and managing account renewals in a remote setting.
Senior Account Manager – Clinical and Academic
Senior Territory Account Manager driving genomic technology adoption within clinical settings in the UK. Collaborating with hospitals and labs to transform patient care through genomics integration.
Executive Territory Account Manager, Healthcare
Territory Account Manager responsible for advancing genomics technologies in healthcare systems. Engaging with clients in New York City, New Jersey, Connecticut, and Rhode Island to drive revenue and relationships.
Distributor Relationship Manager
Distributor Relationship Manager for Allegion managing distribution sales channels, enhancing customer satisfaction and communication flow. Collaborate with sales and service personnel while maintaining order management responsibilities.
Senior Employee Relations Manager
Sr. Employee Relations Manager providing expert HR guidance and managing complex employee matters at Fresenius Medical Care. Collaborating across departments to ensure compliance and employee engagement.
Hospitality & Experience Specialist, Motorsport Partnerships
Hospitality & Experience Specialist managing the planning and execution of motorsport events for CrowdStrike. Delivering premium hospitality experiences for executives and VIP clients in racing events.
Issue Resolution Specialist – Account Coordinator
Issue Resolution Specialist managing DHA’s Issue Resolution Process for DoD Electronic Health Record. Collaborating with teams and connecting end users to ensure smooth operations.
Key Account Manager – Claims Management
Key Account Manager leading insurance damage management initiatives for FIO SYSTEMS AG. Collaborating with insurance brokers and developing tailored solutions to enhance customer relationships.
Account Manager
Account Manager for CXT Software managing a $5M–$10M+ SaaS customer portfolio. Responsible for Net Revenue Retention and driving expansion opportunities in a rebuilding phase.
Account Manager
Account Manager handling Net Revenue Retention for a $5M–$10M+ customer portfolio at CXT Software. Driving expansion, retention, and customer outcomes in a rebuild-phase SaaS business.
Account Supervisor, Professional Services
Account Supervisor leading client accounts in strategic communications at a PR agency. Managing team performance and ensuring high-quality PR deliverables.