Administrador de Recursos Humanos, Bilingüe
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Job Description
HR Administrator providing essential administrative support in client-focused HR roles and collaborating with senior HR partners to ensure operational efficiency. Managing employee support requests and onboarding documentation.
Responsibilities:
- Investigar y recopilar información relacionada con reclamaciones de desempleo de empleados en los sitios de trabajo de los clientes, y proporcionar datos a administradores externos.
- Extraer datos de reportes y revisarlos junto con un Senior HR Business Partner para preparar respuestas a solicitudes de la Oficina de Estadísticas Laborales (BLS).
- Gestionar y responder todos los mensajes de voz recibidos a través del número general de HR.
- Responder solicitudes de soporte de empleados enviadas mediante el sistema de tickets, incluyendo comunicación escrita y verbal.
- Administrar y mantener documentos de onboarding y manuales de empleados creados para clientes, incluyendo la carga de materiales en el sistema HRIS.
- Colaborar con los equipos de nómina, beneficios e impuestos para resolver consultas y solicitudes de empleados.
- Brindar apoyo adicional al equipo de HR orientado a clientes en otros proyectos según sea necesario.
Requirements:
- Dominio de Microsoft Office (especialmente Excel, Word y Outlook).
- Inglés Avanzado.
- Experiencia utilizando sistemas HRIS o sistemas de gestión de empleados.
- Conocimiento básico de leyes laborales de EE. UU. y prácticas de documentación en HR.
- Familiaridad con lineamientos de nómina y administración de beneficios para resolver consultas relacionadas.
- Excelentes habilidades organizativas y de comunicación.
- Alto nivel de precisión y atención al detalle.
- Comunicación profesional, tanto escrita como verbal.
- Confiabilidad, seguimiento efectivo y manejo de información confidencial.
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