Administrative Coordinator
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Job Description
Administrative Coordinator managing communication and onboarding processes for clients and Virtual Assistants at Elite Virtual Assistants. Fostering engagement and a collaborative culture within the remote team.
Responsibilities:
- Manage the Client Success inbox and ensure timely, professional communication.
- Coordinate calendars, onboarding meetings, client interviews, and follow-up appointments.
- Prepare onboarding materials and ensure all documentation is complete prior to each onboarding.
- Coordinate client interviews for pairings when clients choose to interview candidates.
- Identify opportunities to improve the client journey and recommend process enhancements.
- Build meaningful relationships with team members through regular communication and engagement in Slack.
- Welcome new Virtual Assistants into the community and help them feel connected, supported, and aligned with EVA's culture and expectations.
- Plan, coordinate, and facilitate quarterly Virtual Assistant meetings, ensuring they are organized, engaging, and valuable.
- Reinforce EVA's core values, communication standards, and professional expectations through consistent messaging and interactions with the team.
Requirements:
- Administrative or coordination experience in a leadership or client-facing team roles
- Proficiency in Gmail or Google Workspace
- Proficiency in Slack
- Proficiency in Asana or another project-management platform
- Proficiency in CRM software
- Proficiency in Zoom
- Proficiency in calendar-management tools
Benefits:
- Flexible work arrangements
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