Administrative Coordinator
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Job Description
Administrative Coordinator processing claims, invoices, emails, and customer inquiries for Sirva’s claims operations. Managing daily claim closings and department mail.
Responsibilities:
- Answer incoming phone lines, including the department 800 number
- Handle inquiries on missing/overage items
- Input manual claims into CMS
- Review and respond to incoming customer, agent, and other emails
- Open, review, sort, and distribute incoming department postal mail
- Review and approve incoming repair firm invoices
- Handle daily allocation of claim closings and other requests
Requirements:
- High school diploma or equivalent
- 0–2 years of experience
- Pleasant and professional telephone voice
- Past experience with multi-line phone system
- Proficient in data entry
- Experience working with sequential filing numbers
- Experience in a team atmosphere
- Experience in a multi-task environment
- Good organizational skills
- Time management skills
- Proficient with Microsoft Office
Benefits:
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Employer HSA Match
- Life & Disability Insurance
- Paid Time Off
- Volunteer Time Off
- ID Theft Protection Plan
- Comprehensive benefits package (availability based on employment status)
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