Application Implementation Engineer – Radiology Workflow Orchestration
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Job Description
Radiology workflow engineer implementing and optimizing PACS, RIS, and orchestration systems for Lumexa’s enterprise healthcare operations. Integrating clinical applications, analytics, testing, and training across multi-site organizations.
Responsibilities:
- Serve as the subject matter expert for enterprise radiology workflow orchestration platforms and solutions
- Design, implement, and optimize workflow strategies for study distribution, workload balancing, subspecialty routing, turnaround times, and radiologist productivity
- Configure and maintain workflow orchestration platforms, business rules, and operational workflows
- Monitor workflow performance and identify opportunities to improve efficiency, reduce exceptions, optimize resource utilization, and enhance customer service
- Lead planning, design, implementation, and support of workflow orchestration technologies and related clinical imaging applications, including PACS, RIS, voice recognition, and ancillary systems
- Design and support integrations with PACS, RIS, physician scheduling, analytics platforms, productivity systems, and other clinical applications
- Translate business, clinical, and technical requirements into configurations, workflow designs, functional specifications, and implementation plans
- Serve as escalation point for complex workflow, integration, and application issues
- Lead and support workflow optimization, automation, standardization, acquisitions, system consolidations, and enterprise transformation projects
- Collaborate throughout project lifecycles including planning, architecture, configuration, testing, deployment, stabilization, and operational transition
- Develop implementation methodologies, workflow standards, operational procedures, and documentation
- Partner with Data & Analytics teams and operational leaders on workflow metrics, productivity reporting, dashboards, and performance analytics
- Analyze workflow and operational data to identify trends, bottlenecks, and process improvements
- Develop and deliver training programs, user guides, workflow documentation, and reference materials
- Provide subject matter expertise and end-user support during implementations, upgrades, and optimization initiatives
- Ensure knowledge transfer to operational and support teams
- Develop and execute functional, integration, interface, regression, performance, and user acceptance testing
- Coordinate testing, validate production readiness, and support post-implementation validation and stabilization
Requirements:
- 3-5 years of experience supporting enterprise imaging systems such as PACS, VNA, RIS, or related clinical imaging technologies
- 3-5 years of experience implementing radiology workflow orchestration solutions
- Experience leading clinical application configuration, implementation, integration, testing, upgrades, and operational support activities
- Experience working within complex, multi-site, multi-entity healthcare organizations
- Strong knowledge of radiology workflow orchestration, imaging operations, and clinical imaging workflows
- Strong knowledge of PACS, RIS, voice recognition, and related imaging technologies
- Experience with HL7, DICOM, XDS/XCA, and healthcare interoperability standards
- Working knowledge of system infrastructure, networking, interfaces, and application troubleshooting
- Experience with workflow analytics, physician productivity reporting, and operational performance measurement preferred
- Radiology workflow development skills
- Strong analytical, problem-solving, and troubleshooting abilities
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational, documentation, and project coordination skills
- Proficiency with Visio, Word, Excel, PowerPoint, and other documentation tools
- Ability to manage multiple priorities and complex projects simultaneously
- Customer-focused relationship-building across clinical, operational, and technical teams
- Strong collaboration skills across departments and stakeholder groups
- Demonstrated ability to prioritize work, manage competing demands, and deliver results aligned with organizational goals
- Bachelor's Degree or comparable industry experience with demonstrated technical proficiency required
- Ability to travel up to 50%, with typical travel expected to be approximately 25%
Benefits:
- Ability to work remotely/virtually
- Travel reimbursement or travel compensation is not explicitly stated
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