Implementation Manager
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Job Description
Implementation Manager coordinating health insurance implementation, client requirements, and onboarding for CVS Health. Managing project execution and client relationships across eligible U.S. work-from-home locations.
Responsibilities:
- Collaborate regularly with the plan sponsor implementation team
- Gather and analyze client requirements
- Assist in developing implementation plans
- Work with internal departments to ensure successful implementation project execution
- Address inquiries from the plan sponsor liaison team and provide implementation guidance
- Contribute to plan sponsor onboarding success
- Facilitate client relationships as a primary point of contact throughout implementation
- Provide leadership and mentorship to the implementation team
- Perform other duties as assigned
Requirements:
- 1-3 years of experience in health insurance implementation
- 1-3 years of experience in project management and/or project coordination
- Demonstrated proficiency in Microsoft Office Suite, particularly Excel and OneNote
- Demonstrated proficiency in Salesforce
- Project management experience in the health insurance industry
- Strong problem solving and decision-making skills
- Excellent collaboration, listening, and teamwork skills
- Strong written and verbal communication
- Highly skilled at execution and delivery (planning, delivering, and supporting)
- Excellent attention to detail
- Ability to build and maintain professional relationships
- High school diploma or GED
Benefits:
- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility
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