Behavioral Health Program Manager
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Job Description
Behavioral Health Program Manager in the United States overseeing Care Extenders for personalized member health management. Leading the team to enhance member outcomes through effective case management.
Responsibilities:
- Lead a team of Care Extenders to implement programs and serve members.
- Empower members through personalized case management.
- Act as a player/coach, supporting Care Extenders and members in various situations.
- Create service plans based on comprehensive member assessments.
- Educate members about health issues and available resources.
- Monitor member progress and adjust plans accordingly.
- Build communication strategies to engage members effectively.
- Coordinate community resource guides addressing various health needs.
- Analyze team performance to identify gaps and create improvement plans.
- Conduct performance reviews and training for new team members.
Requirements:
- A Qualified Mental Health Professional (QMHP) holding one of the following clinical licenses, in Texas, Indiana, and/or Tennessee: Licensed Clinical Social Worker (LCSW)
- Licensed Professional Counselor (LPC)
- Licensed Marriage and Family Therapist (LMFT)
- Licensed Psychologist (PhD or PsyD), or equivalent
- Experience leading, building and implementing programs and delivering outcomes.
- Strong experience leading a team.
- Experience with Health Coaching or Medical Social Work preferred.
- Master's degree in behavioral health, social work or health care management from an accredited university required.
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