BPA Program Manager
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Job Description
Program Manager leading cloud infrastructure modernization activities for Federal Student Aid. Ensuring delivery of secure, scalable services in compliance with federal standards.
Responsibilities:
- Provide overall leadership for all BPA Call Orders, ensuring delivery across scope, schedule, cost, and quality
- Lead execution of secure, scalable cloud infrastructure services in compliance with FedRAMP, FISMA, NIST 800-53, Zero Trust, and Department of Education IT and cybersecurity standards
- Oversee ITIL-aligned incident, change, configuration, and continuous monitoring processes, delivering dashboards, service reports, and SLA/KPI metrics to FSA leadership
- Manage budgets, staffing, subcontractors, and resources while driving proactive risk identification, mitigation, and continuous improvement
- Serve as primary point of contact for the CO, COR, Government Task Leads, and senior FSA stakeholders
- Collaborate across development, operations, cybersecurity, and data teams to support DevSecOps pipelines and multi-cloud modernization initiatives
Requirements:
- 15+ years of related experience
- Bachelor’s Degree in IT, Computer Science, Engineering, Business, or related field (An additional six (6) years of relevant experience may be substituted for a degree.)
- Minimum fifteen (15) years of experience managing large-scale federal IT or cloud infrastructure programs
- Demonstrated experience leading multi-cloud operations in high-availability, mission-critical environments
- Proven track record managing complex technical programs with evolving requirements and competing priorities
- Strong understanding of cloud architectures, networking, cybersecurity, and cloud cost optimization
- Deep familiarity with FISMA, FedRAMP, NIST SP 800-53, Zero Trust Architecture, and federal cybersecurity frameworks
- Experience implementing ITIL, Agile, DevSecOps pipelines, and enterprise service management processes
- Security Clearance Level: Ability to obtain a Public Trust or higher, per FSA requirements
Benefits:
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full-flex work week to own your priorities at work and at home
- Vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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