Billing Specialist

Posted 101ds ago

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Job Description

Billing Specialist responsible for reviewing invoice proposals according to client specifications and managing billing issues. Providing exceptional customer service and supporting internal collaborators with training.

Responsibilities:

  • Review invoice proposals and exceptions in accordance with individual client contract specifications.
  • Develop a solid understanding of billing rules, escalating rule issues or addition requests in line with policy.
  • Route manual invoices to clients not included in automated billing processes and complete weekly new starts.
  • Manage and resolve billing issues or disputes, identifying root causes and recommending process improvements.
  • Provide exceptional customer service to internal and external customers, ensuring timely and professional issue resolution.
  • Serve as a resource and subject matter expert for internal collaborators, supporting training and knowledge sharing.
  • Perform other duties and special projects as assigned.

Requirements:

  • High School diploma or equivalent required
  • Proficient in Microsoft Office Suite including Word, Excel, and Outlook

Benefits:

  • Insurance
  • Clinician Discount Program
  • Private Housing
  • 24 Hour Customer Care
  • Voluntary Benefits