Bodily Injury Manager
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Job Description
Bodily Injury Claims Manager responsible for overseeing claims management and team development at Assurant. Ensuring compliance and fostering a culture of quality and accountability in the claims process.
Responsibilities:
- Oversee the end‑to‑end handling of bodily injury claims, including investigation, evaluation, negotiation, and resolution.
- Review complex, high‑severity, or litigated bodily injury claims, providing expert guidance and direction to adjusters.
- Ensure accurate liability and compensability assessments, applying knowledge of negligence standards, comparative fault, and joint & several liability laws.
- Guide settlement strategies within policy limits to protect policyholders and clients while ensuring fair and defensible outcomes.
- Monitor claim trends, injury patterns, and loss drivers; identify root causes and recommend proactive risk‑mitigation strategies.
- Partner with defense counsel on litigated matters, ensuring alignment on strategy, reserves, and case progression.
- Lead, coach, and develop a team of bodily injury claims adjusters, providing ongoing mentorship, technical training, and performance evaluations.
- Drive initiatives to improve claims accuracy, efficiency, and consistency across the bodily injury unit.
Requirements:
- Bachelor’s degree in a related field or equivalent work experience.
- 10+ years of experience handling or managing bodily injury claims, including complex and high‑severity losses.
- Strong understanding of liability principles, medical terminology, injury evaluation, and industry regulations.
- Demonstrated leadership experience with a track record of developing talent and improving team performance.
- Excellent analytical, problem‑solving, and decision‑making abilities.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.
- Proven negotiation skills with the ability to resolve claims efficiently and fairly.
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
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