Commercial Technology Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Commercial Technology Manager optimizing the tech ecosystem to enhance commercial operations in a healthcare organization. Leading projects from concept through execution for efficient revenue growth and retention.
Responsibilities:
- Serve as the strategic owner of the commercial technology ecosystem, ensuring systems are scalable, well-integrated, and aligned to business strategy
- Drive strategic projects that create meaningful improvements in commercial process efficiency and efficacy from concept through execution, including requirements gathering, system design, testing, and rollout
- Define and optimize the commercial systems architecture, including integrations, data flows, automation, and governance across platforms to maximize system value
- Own sales process design from a systems and workflow perspective, ensuring technology enables streamlined execution and data integrity
- Design and implement scalable reporting infrastructure enhancements, including dashboards, data models, and automated reporting to support forecasting, performance tracking, and strategic decision-making
- Develop and execute commercial analytics strategies, including sales targeting, segmentation, pre-sales discovery, and marketing performance measurement
- Partner with Growth, Customer Success, Marketing, Finance, and Data teams to translate business requirements into new technical solutions, ensuring alignment between systems and operational needs
- Identify gaps and risks in current systems and proactively explore, test, and recommend new technologies and capabilities to enhance commercial effectiveness
- Lead vendor management for commercial technologies, including performance monitoring, and contract optimization
- Evaluate, implement, and optimize commercial technologies, ensuring strong adoption, ROI, and integration within the broader tech stack
- Enable Commercial teams through training, documentation and change management to maximize adoption and effective use of tools
- Collaborate with Revenue Operations to sustain a high performing commercial technology infrastructure
- Present technical concepts, system strategies, and analytical insights clearly to both technical and non-technical stakeholders, across all levels of leadership
Requirements:
- Bachelor's degree, or equivalent professional experience
- 5+ years of experience in sales operations or revenue operations roles
- Deep understanding of commercial systems architecture, integrations and data flows across platforms
- Familiarity with healthcare buying dynamics of health plans and provider organizations
- Strong analytical and data acumen with the ability to turn data-based recommendations into scalable technology solutions that drive measured business outcomes
- Track record of driving continuous improvement through commercial process and technology enhancements
- Exceptional verbal and written communication skills with the ability to create polished and clear messages appropriate for all levels of internal stakeholders, across technical and non-technical stakeholders
- Proven ability to synthesize stakeholder perspectives, sales + customer success best practices, and commercial technology into optimal systems requirements and design
- Experience deploying new commercial systems and system changes, including change management, training, and support
- Strong attention to detail and commitment to professional, high-quality deliverables
- Demonstrated self-starter with strong planning, organization, and problem-solving skills
- Ability to drive continued improvement in a fast-paced, sometimes ambiguous environment
- Experience working within a healthcare technology organization
Benefits:
- Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
- Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
- 401k plans– we want to empower you to prepare for your future
- Room for growth and advancement- we love our employees and want to develop within
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Dependent Care Account
- Life insurance, short-term, and long-term disability
- Excellent PTO policy (everyone deserves a vacation now and then)
- Great work-life balance environment- We believe family comes first!
- Strong supportive teams- There is always a helping hand when you need it
Similar Jobs
Transportation Manager
Manager overseeing logistics operations and vendor relationships in Florida for MTM Health’s transportation services. Responsibilities include performance management, cost control, and team leadership.
Behavioral Health Care Manager, Licensed – Crisis Queue
Licensed Behavioral Health Care Manager providing high-quality care management in a remote capacity for IEHP members. Engaging with members to promote positive health behaviors and effective resource linkage.
Manager, Safety Health Environment
EHS Manager responsible for establishing and sustaining effective EHS programs in manufacturing. Ensures compliance with safety regulations and promotes a strong safety culture within Hyundai Translead.
Service Delivery Manager
Service Delivery Manager at EnergyCAP focusing on transforming service delivery operations. Leading a team and driving improvements in a SaaS environment.
Hypercare Manager
Hypercare Manager orchestrating post-onboarding experience for DTC brands at Portless. Ensuring client stabilization before transition to customer success management.
Regional Market Manager, MEP – Midwest
Regional Market Manager for Commercial Construction sales team managing key distribution partners and driving market share growth across MEP sectors. Collaborating with a diverse team and launching new products in multiple locations.
Manager, Demand Planning
Manager, Demand Planning at Owens & Minor enhancing processes and analytics across healthcare distribution chains. Lead cross-functional collaboration and drive continuous improvement initiatives.
Research Manager
Research Manager at Ontario Native Women's Association overseeing research projects to advocate for Indigenous women's rights. Apply a human-rights centered approach within a collaborative team environment.
Digital Special Projects Manager
Digital Special Projects Manager at Climate Power facilitating high-priority projects across digital program verticals. Supporting project management and communication across departments to achieve campaign objectives.
Manager, Regional Field Services
Manager for medical device collection programs at Medline overseeing operations in hospitals. Collaborating with teams to exceed service expectations and support sustainability initiatives.
Regional EH&S Manager
EH&S Manager developing and implementing safety solutions for JLL's fulfillment centers. Collaborating with site management and ensuring compliance with health and safety standards while maintaining peak performance.
Law Library Manager – Research
Law Library Manager overseeing library services in Research and Intelligence department at Harbor. Leading a high-performing team using innovative legal technology solutions in a fully remote role.
Senior Manager, Cyber Resilience Team
Senior Manager leading Cyber Resilience Team, driving strategic cyber resilience plans for customers. Collaborating with cross-functional teams to enhance cyber preparedness and responsiveness.
Manager, Payor Strategy, Contracting
Payor contracting leader driving revenue and scalability for Wheel through innovative payer strategies and complex negotiations. Collaborating with cross-functional teams and leveraging payer relationships for optimal terms.
Senior Manager, Web Experience
Senior Manager of Web Experience at Nerdio leading strategy for getnerdio.com. Responsible for web presence optimization, conversions, and team leadership.
Global Process Excellence and Continuous Improvement Manager
Manager establishing and leading Process Excellence team for global support operations. Focused on continuous improvement and operational efficiency across customer support processes.
Responsable Comercial – Sector Veterinario
Commercial Manager at CoVet driving AI tool adoption in veterinary clinics in Spain. Proactive role focused on client relations and market analysis for business growth.
Grants and Contracts Manager
Grants and Contracts Manager at Duke University handling complex grant portfolios and ensuring compliance with regulations. Managing pre-award and post-award activities within the School of Medicine.
Residential Construction Manager
Owner’s Representative overseeing residential construction projects at Revive HQ. Ensuring quality, compliance, and customer satisfaction through effective project management and stakeholder coordination.
Manager, Cyber Defense
Manager of Cyber Defense leading part of the Cyber Defense team at DoorDash. Responsible for identifying and mitigating cybersecurity threats and advancing automation.