Business Analyst, Payments and Fraud
Posted 2ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Analyst driving payments and fraud strategy at Spokeo. Leveraging data insights to improve performance and reduce risk across the payments function.
Responsibilities:
- Support and enhance the development of payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments
- Write and optimize SQL queries to uncover trends, anomalies and revenue opportunities
- Translate complex data into clear, actionable recommendations for business leaders
- Build and maintain dashboards to monitor fraud trends, payment declines, and overall payment health
- Provide analytical support to improve fraud detection and decision workflows
- Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements
- Conduct fraud trend analysis and recommend mitigation strategies
- Analyze payment decline drivers and develop decline salvage and optimization opportunities
- Communicate performance insights, root cause analysis, and mitigation strategies across teams
Requirements:
- Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field
- 2+ years of experience in business analytics, preferably within payments and fraud
- Strong SQL expertise and experience working with large, complex datasets
- Experience building dashboards and reporting in Tableau
- Familiarity with card-not-present (CNP) subscription-based payments preferred
- Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred
Benefits:
- Bonus program
- Equity plans
- 401K
- 100% medical/dental/vision coverage
- Unlimited employee PTO

















