Business Insights Analyst
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Job Description
Business Insights Analyst converting messy data into insights for leadership at Payliance. Collaborating with various departments to improve reporting and decision-making processes.
Responsibilities:
- Analyze business performance to identify trends, drivers, and anomalies.
- Translate raw data into clear, concise insights for non-technical stakeholders.
- Turn ambiguous questions into clear analytical approaches and actionable outputs.
- Present findings in a way that drives decisions — not just awareness.
- Build structured, repeatable analyses in Excel from imperfect and fragmented data.
- Convert recurring business questions into simple, scalable reporting that doesn't require rebuilding every time.
- Identify opportunities to reduce manual effort in reporting so the business spends less time pulling data and more time acting on it.
- Partner directly with leaders across Operations, Sales, and Finance to frame problems and guide decisions.
- Work as a thought partner — helping define the right question before jumping to analysis.
- Follow through beyond delivery to understand whether your analysis drove the expected outcome.
Requirements:
- 3+ years of experience in business analytics, strategy, operations, or similar roles.
- Advanced Excel skills — complex formulas, lookups, pivot tables, and the ability to build clean outputs from raw or unstructured data.
- Solid SQL skills sufficient to pull, validate, and explore data independently.
- Strong ability to take ambiguous problems and produce clear, practical answers without waiting for perfect inputs.
- Sharp executive presence — you communicate findings clearly and concisely, and know how to read the room.
- Experience working directly with business stakeholders to frame problems, not just fulfill requests.
- Demonstrated ability to build repeatable processes and outputs from scratch, not just maintain existing ones.
- Genuine openness to adopting AI tools and a willingness to experiment with new technology to work smarter and faster.
Benefits:
- Performance-based annual bonus.
- Medical, Dental, and Vision insurance.
- 401(k) with company match.
- Generous PTO plus paid company holidays.
- Company-paid life and long-term disability insurance.
- Paid parental leave.
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