Business Systems Analyst II – Partner Integration/Relations
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Job Description
Business Systems Analyst integrating Paylocity’s cloud HR and payroll platform with vendors and clients. Defining requirements, troubleshooting APIs, and managing integration projects.
Responsibilities:
- Define, model, validate, and document integration system requirements and specifications
- Identify project milestones, phases, and elements while keeping projects within timelines
- Manage new integration projects through promotion of standard interfaces
- Drive use of core Paylocity system functionality to reduce customization needs
- Construct workflow charts and diagrams to communicate system capabilities
- Maintain and document Paylocity integration system capabilities and specifications
- Conduct user acceptance testing
- Update procedural documentation for calculations, extracts/imports, and integration configurations
- Create internal and external system integration user documentation
- Create, analyze, and validate detailed functional and technical integration specifications for vendors and clients
- Improve systems by studying current practices and designing modifications
- Explain integration options, functions, capabilities, rules, interfaces, reports, and calculations to clients and vendors
- Troubleshoot integration-testing problems using Paylocity system knowledge, APIs, FTP, and SQL
- Partner with internal teams to refine requirements and identify alternative integration solutions
- Manage integration communications with Sales, Implementation, and Customer Service
- Interface with customer Payroll, HR, and Time & Labor data using Paylocity systems, MS SQL, and other programs
- Mentor and assist with training new employees and Level I employees
- Assist in driving process improvements
- Manage partner escalations and change requests
- Lead team meetings and maintain agendas and notes
- Perform other duties as assigned
Requirements:
- Bachelor’s degree required
- At least six years’ experience in the Payroll and HR Industry
- At least three years’ experience in a front-line customer-facing role
- Experience writing business specifications required
- Experience defining software requirements preferred
- Experience working in a project-based environment
- Knowledge of APIs and experience troubleshooting API integrations
- Knowledge of the data interface functional space
- Intermediate knowledge of FTP/SFTP
- Intermediate knowledge of SQL
- Intermediate knowledge of XSLT translation routines
- Intermediate knowledge of JSON data format
- Intermediate knowledge of SAML SSO technology practices
- Knowledge of EDI/XML file security preferred
- Experience working with company-to-company file transfers preferred
- Ability to sit for extended periods, typically 7–8 hours a day
- Ability to operate computer and phone systems, type, and use multiple software programs simultaneously
- Must be available five days per week during designated work hours
Benefits:
- Medical, dental, vision, life, and disability insurance
- 401(k) match
- Career development opportunities
- Restricted stock unit grant based on individual performance
- Flexible remote work from home or location of record within the U.S.
- Reasonable accommodations for applicants and employees with disabilities
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