Care Manager, Vietnamese-Speaking
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Job Description
Care Manager role at Welby Health, utilizing remote monitoring to manage patient care. Collaborating with medical teams and supporting health management education for patients.
Responsibilities:
- Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
- Provide timely, evidence-based guidance and escalate clinically significant findings
- Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
- Develop, implement, and adjust individualized care plans that address both clinical and social needs
- Coordinate with physicians, specialists, and community resources to close gaps in care
- Serve as a liaison between patients and providers to improve engagement and adherence
- Deliver patient education and coaching via telephone and secure messaging
- Empower patients to manage chronic conditions and build sustainable health habits
- Identify barriers to care and address them through practical, patient-centered solutions
Requirements:
- Active and valid registered nurse (RN) license in the state of California
- Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
- Verbal and written proficiency in Vietnamese
- Bachelor’s degree in nursing or a closely related healthcare field
- Exceptional written and verbal communication skills
- Ability to work independently in a remote, technology-enabled environment
- Strong organizational skills with attention to detail and follow-through
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