Chief of Staff
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Job Description
Chief of Staff scaling People Operations, compliance, and business development for Hello Alpha’s accessible virtual healthcare platform. Managing payroll, legal coordination, and strategic B2B partnerships.
Responsibilities:
- Oversee end-to-end payroll processing and retirement plan administration
- Manage the full employee lifecycle, including onboarding, offboarding, and leave management policies
- Serve as the internal point of contact for employee benefits and HR operational inquiries
- Own and manage organizational compliance initiatives, including driving SOC2 readiness
- Lead annual corporate insurance renewals and ongoing risk management processes
- Manage 50-state operational compliance and entity state qualifications with external compliance vendors
- Serve as the primary operational liaison to outside legal counsel for corporate and contractual matters
- Directly manage the Executive Assistant and establish delegation frameworks
- Drive end-to-end B2B partnership management and partner success and retention initiatives
- Establish data-sharing protocols and maintain performance reporting and dashboards for key clients and partners
- Own and execute the RFI/RFP process for business development opportunities
Requirements:
- 4+ years of experience in business operations, chief of staff, or general management roles within a fast-paced environment
- Demonstrated hands-on experience in basic People Ops workflows (payroll, 401k, leave, onboarding)
- Proven track record of managing external vendors, legal counsel, and complex multi-state operational requirements
- Experience managing executive support personnel and delegating complex administrative workflows
- Strong written communication and analytical skills
- Specific experience executing RFIs and client reporting frameworks
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