Client Success Account Coordinator
Posted 21ds ago
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Job Description
Client Success Account Coordinator managing client relationships and digital marketing campaigns. Overseeing client portfolios and ensuring campaign success in a collaborative team environment.
Responsibilities:
- Oversee ing a portfolio of clients and act ing as their primary day-to-day contact
- Manag ing digital campaigns from setup through reporting, ensuring timelines and deliverables stay on track
- Monitor ing campaign performance and provid ing data-driven insights and optimizations
- Collaborat ing with cross-functional teams ( creative, campaign, o nboarding, operations) to deliver a seamless client experience
- Respond ing to client requests promptly and professionally, ensuring they feel supported and informed
- Contribut ing to process improvements and client success initiatives across the team
Requirements:
- Bachelor's degree in marketing, business, communications, or related field
- 1+ year of account management or client success experience
- 1+ year of experience in digital marketing and/or multifamily
- Experience managing multiple clients or projects simultaneously
- Comfortable using CRM and project management tools (HubSpot & Asana preferred)
- Strong written and verbal communication skills
- Highly organized, self-directed, and detail-oriented
- Analytical mindset with the ability to identify performance trends
Benefits:
- 100% company paid health insurance for employees and 50% for dependents
- 100% company paid vision and dental insurance for employees and 50% for dependents
- Company paid short- and long-term disability
- Company paid life insurance
- 10 weeks paid parental leave
- 3-4 weeks paid time off (based on tenure)
- 10 paid holidays
- Company paid 401k contributions that are 100% vested
- Annual cash bonuses based on company and personal performance
- A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
- Monthly fitness reimbursement
- Pet discount plan



















