Client Success Account Coordinator

Posted 21ds ago

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Job Description

Client Success Account Coordinator managing client relationships and digital marketing campaigns. Overseeing client portfolios and ensuring campaign success in a collaborative team environment.

Responsibilities:

  • Oversee ing a portfolio of clients and act ing as their primary day-to-day contact
  • Manag ing digital campaigns from setup through reporting, ensuring timelines and deliverables stay on track
  • Monitor ing campaign performance and provid ing data-driven insights and optimizations
  • Collaborat ing with cross-functional teams ( creative, campaign, o nboarding, operations) to deliver a seamless client experience
  • Respond ing to client requests promptly and professionally, ensuring they feel supported and informed
  • Contribut ing to process improvements and client success initiatives across the team

Requirements:

  • Bachelor's degree in marketing, business, communications, or related field
  • 1+ year of account management or client success experience
  • 1+ year of experience in digital marketing and/or multifamily
  • Experience managing multiple clients or projects simultaneously
  • Comfortable using CRM and project management tools (HubSpot & Asana preferred)
  • Strong written and verbal communication skills
  • Highly organized, self-directed, and detail-oriented
  • Analytical mindset with the ability to identify performance trends

Benefits:

  • 100% company paid health insurance for employees and 50% for dependents
  • 100% company paid vision and dental insurance for employees and 50% for dependents
  • Company paid short- and long-term disability
  • Company paid life insurance
  • 10 weeks paid parental leave
  • 3-4 weeks paid time off (based on tenure)
  • 10 paid holidays
  • Company paid 401k contributions that are 100% vested
  • Annual cash bonuses based on company and personal performance
  • A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
  • Monthly fitness reimbursement
  • Pet discount plan