Client Success Associate
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Job Description
Client Success Associate responsible for operational support and developing client relationships in a remote setting. Engaging with healthcare partners and ensuring service quality with operational tasks.
Responsibilities:
- Provide day-to-day operational support to clients and Client Success Managers
- Qualifying placement opportunities and posting requisitions
- Completing profile screening and onboarding support
- Creating and distributing activity and performance reports
- Providing follow-up initiatives and customer service
- Meeting and developing relationships with hiring managers
Requirements:
- 1 year of experience in a customer facing position
- Ability to work quickly and accurately independently and in a team setting in a fast-paced environment
- Ability to communicate effectively in writing, verbally, and interpersonally
- Proven experience in Microsoft Office applications (Word, Outlook, Excel) and Internet
Benefits:
- Medical, Dental, Vision, Life, and Long-Term Disability
- Short-Term Disability, Accident, Critical Illness
- Legal Assistance, Identity Protection, Pet Coverage
- Retirement Plan with Employer Match
- Generous vacation plan + 8.5 paid holidays
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