Clinical Intake Specialist – Bilingual, English/Spanish
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Clinical Intake Specialist in a remote role at Vynca, helping clients with complex care needs. Engaging with clients and coordinating with care teams for personalized support.
Responsibilities:
- Conduct outreach to newly referred clients and log activity in Salesforce
- Conduct 8-12 intake visits daily, ensuring efficient and accurate assessments
- Assist clients in completing initial intake visit including a psychosocial assessment and care plan with goals of care
- Review medical charts and document client medical needs and suggested interventions
- Communicate critical information and client preferences to the care team for personalized care planning
- Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
- Attend weekly Team Operations Meetings
- Maintain a structured and organized schedule to optimize client intake and engagement
- When unscheduled, perform proactive outreach to no-shows or clients who have not been contacted previously
- Stay available for warm transfers from field teams, ensuring same-day responses
- Thrive in a fast-paced, dynamic environment with an emphasis on meeting key performance metrics
Requirements:
- Active, unrestricted California Licensed Vocational Nurse (LVN) license, or Bachelor's degree in a related field, or Medical Assistant certificate issued by a recognized group (AAH, AAMA, AMT, NCCT, or NHA)
- Minimum of 2 years of previous intake or admissions experience in a high call volume environment
- Bilingual (English/Spanish) with proficiency in medical terminology required
- Experience working with complex care clients and ECM Populations of Focus
- Experience with Health Gorilla or Health Record Systems
- Strong oral and written communication skills
- Positive interpersonal skills with a collaborative attitude
- Expert computer skills and proficiency in Google Workspace, MS Office, and internet tools
- Ability to work independently and stay highly motivated
- Capable of managing multiple tasks and navigating various platforms, with the ability to adapt and shift priorities as needed
- Willing and able to work Monday-Friday 8:30am-5pm Pacific Time, with the possibility of overtime as needed.
Benefits:
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
- mileage reimbursement per IRS guidelines
Similar Jobs
Bilingual Medical Receptionist, English & Spanish Proficiency
Medical Receptionist supporting a health practice remotely with patient coordination and front-desk responsibilities. Requires experience in a medical setting and strong HIPAA compliance.
Bilingual Real Estate Transaction Coordinator – English, Spanish Proficiency
Bilingual Transaction Coordinator managing end-to-end transactions for real estate investors. Collaborating with clients and ensuring contract compliance in a fast-paced environment.
Bilingual Medical Receptionist, English & Spanish Proficiency
Medical Receptionist supporting health practice with front-desk responsibilities. Requires experience, HIPAA compliance, and strong English skills.
Bilingual Medical Receptionist, English & Spanish Proficiency
Medical Receptionist supporting a health practice with patient coordination and front-desk responsibilities. Requires bilingual proficiency in English and Spanish with HIPAA compliance.
Case Worker, Bilingual – French
Case Worker managing patient and provider support in Cencora's Canadian operations. Involved in case management, compliance, and market research initiatives while ensuring quality patient service.
Nurse Case Manager – Bilingual, French
Nurse Case Manager role at Cencora supporting patient and healthcare provider inquiries. Requires bilingual (French/English) communication and experience in healthcare.
Real Estate VA, Bilingual
Bilingual Real Estate Virtual Assistant supporting lead management and client communication. Engaging with prospects in Spanish and English, and nurturing leads in a fast-paced environment.
Virtual Staff Lawyer, Bilingual
Full-Time remote Staff Lawyer/ Legal Assistant at CEO Lawyer assisting in Pre-litigation department. Requires being Bilingual and supporting attorney's case load effectively.
Bilingual Spanish Care Coordinator, SNP
Remote bilingual Spanish Care Coordinator supporting healthcare management and care coordination for seniors. Collaborates with RN Case Managers to address complex care needs and ensure timely interventions.
Care Coordinator, SNP – Bilingual: Vietnamese or Spanish
Care Coordinator for Special Needs Program assisting members with complex health needs. Fostering collaboration with interdisciplinary teams to enhance care transitions and manage referrals.
Member Service Guide, Digital – Bilingual, Spanish
Digital Guide at Devoted Health supporting members via SMS and Portal Chat. Providing empathetic guidance and managing member needs efficiently in a fast-paced digital environment.
Bilingual Customer Consultant, French and English
Bilingual French & English Customer Consultant providing excellent support to customers via multiple channels. Troubleshooting issues and ensuring seamless experience in a remote environment.
Bilingual Registered Dietician, Clinical Trials, Telehealth - Per Diem
Registered Dietician providing telehealth nutritional support for clients with rare diseases. Participating in virtual meetings and maintaining client records with a focus on personalized dietetic plans.
Certified Diabetes Educator, Bilingual – West Region
Patient Educator providing education on diabetes treatment and management directly to patients. Engaging patients through various communication methods while adhering to strict educational guidelines.
Care Coordinator RN – Bilingual, Spanish
Care Coordinator for health plan benefits and wellness improvement, engaging members and providers virtually for Evry Health. Must reside in U.S. with Spanish fluency.
Bilingual Registered Dietician – Clinical Trials, Telehealth
Registered Dietician providing telehealth dietary consultations for clients with rare diseases in the United States. Conducting nutritional assessments and supporting client dietary needs remotely.
Service Desk Technician – Bilingual Portuguese/English
Service Desk Technician supporting corporate clients via phone, email, and chat. Troubleshooting hardware and software issues in a fast-paced environment.
Virtual Staff Lawyer – Bilingual English, Arabic
Remote Staff Lawyer providing support in pre-litigation tasks for CEO Lawyer firm. Bilingual English-Arabic preferred, collaborating with attorneys and ensuring effective case management.
Bilingual Associate, Gold Glove Service – Onboarding and Transfers
Client Experience Specialist handling high-net-worth client relationships within a financial services team. Managing proactive client support and collaboration with investment advisors to ensure top-tier service.