Collections Associate

Posted 1ds ago

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Job Description

Collections Associate managing accounts receivable for EnsembleIQ. Ensuring efficient payment cycles while fostering strong client relationships through proactive collection management.

Responsibilities:

  • Manage automated email distributions for routine follow-ups
  • Personally outreach to customers with past-due invoices
  • Work strategically to reduce average days-to-pay
  • Identify and escalate non-paying accounts to appropriate internal parties
  • Utilize PDF editors to make formatting adjustments to invoices
  • Handle customer file maintenance and follow up on purchase orders
  • Provide high-quality service to external customers and internal team members

Requirements:

  • 3+ years of corporate collections experience
  • Proven ability to maintain meticulous records and demonstrate high levels of accuracy
  • Strong verbal and written communication skills
  • Highly organized with the ability to prioritize a diverse workload
  • Dedicated team player who enjoys working across different departments

Benefits:

  • Health, dental, and vision insurance
  • Tax-advantaged HSA/FSA options
  • Monthly stipend for internet
  • 100% company-paid short-term disability
  • Long-term disability and life insurance
  • 401(k) plan
  • Holistic well-being program
  • Various optional coverages
  • Generous Paid Time Off (PTO)
  • Supportive EAP