Commercial Account Executive
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Job Description
Account Executive specializing in SaaS solutions for restaurants, driving sales and customer engagement. Focused on brands with 5-15 locations to improve digital ordering experiences.
Responsibilities:
- Qualify and close inbound opportunities with prospective restaurant brands with 5-15 locations.
- Drive awareness of Olo products and services to an assigned “Book of Business” and book meetings to explore sales opportunities.
- Deliver a unified vision of Olo’s Order, Pay, and Engage solutions, and present a recommended proposal for each prospect based on a thorough understanding of their business model, technology stack, and growth plans.
- Build and manage key stakeholders and "champions" through multi-threading within target organizations.
- Conduct high-impact product demonstrations (video conference or face-to-face) showcasing how Olo solutions help brands deliver personalized hospitality at scale while driving incremental revenue.
- Coordinate customer meetings and deliver timely recaps with associated follow-up materials.
- Manage the full sales cycle, from initial discovery and qualifying competitive threats to final contract negotiations.
- Partner with the Deployment and Customer Success teams to ensure seamless program launches that meet client expectations.
- Maintain a consistent pipeline to meet and exceed monthly/quarterly revenue and new client acquisition goals.
Requirements:
- 1+ years of sales experience, with 1+ years in a closing role (B2B SaaS, payment solutions, or hospitality tech preferred).
- Understanding the whitespace of each account, you perform outbound prospecting into customers with relevant messaging to create necessary pipeline coverage.
- You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
- You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
- You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
- You arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps.
- You have experience selling platform-based products and are comfortable getting “into the weeds” with prospects.
- Able to communicate with multiple internal departments about client feedback and work cross-functionally to solve problems.
- You are proficient in demonstrating complex platforms and highly skilled in CRM (Salesforce), Excel, and data analytics tools.
- Exceptional presentation skills and the ability to simplify complex technical concepts for C-level or founder-level decision-makers.
- Experience deciphering legal contracts and navigating the nuances of multi-year SaaS agreements.
- Comfortable managing a high volume of deals simultaneously in a fast-paced, remote-friendly environment.
- You're client-focused, motivated, and have prior results to prove it.
Benefits:
- 20 days of paid time off
- 10 separate sick days
- 11 holidays
- year-end closure
- health, dental, and vision coverage for yourself and your family
- 401k match
- remote-office stipend
- generous parental leave plan
- volunteer time off
- gift matching policy
- more!
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