Communications and Events Specialist
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Job Description
Communications & Events Specialist supporting large-scale annual conference programs for federal clients. Overseeing event operations and driving communications, engagement, and logistics for stakeholders.
Responsibilities:
- Support the planning and execution of a large, multi-day annual conference program for a federal client.
- Combine strategic event communications, attendee engagement, registration management, and complex event logistics to deliver high-quality experiences for government stakeholders, sponsors, exhibitors, speakers, and attendees.
- Oversee day-to-day conference operations and drive execution across event communications, registration operations, logistics, and onsite delivery.
- Lead development and execution of integrated event communications and marketing plans, including email campaigns, social media promotion, website content, and attendee outreach.
- Drive attendee engagement strategies to increase participation, visibility, and overall event experience.
- Develop and manage communications for attendees, speakers, exhibitors, and sponsors, including registration messaging, logistical updates, and promotional materials.
- Partner with internal creative teams to oversee the development of conference branding, signage, collateral, and digital assets.
- Analyze attendee engagement and campaign performance metrics to inform future communications strategies and continuous improvement initiatives.
- Oversee the full attendee and speaker registration lifecycle, including registration platform configuration, reporting, onsite check-in operations, and post-event analytics.
- Serve as lead for onsite registration operations, including workflow management, issue resolution, and training of temporary event staff.
- Manage vendor coordination and operational timelines to ensure successful delivery of conference activities and supporting services.
Requirements:
- 5-10 years of experience in event planning, conference operations, registration management, or marketing communications.
- Bachelor’s degree in hospitality, event management, communications, public relations, marketing, or a related field, or equivalent combination of education and experience.
- Demonstrated experience leading communications and marketing efforts for events, including email campaigns, attendee engagement, and social media promotion.
- Hands-on experience with event registration platforms such as Cvent, Swoogo, Whova, Eventbrite, or similar systems.
- Experience working in client-facing environments with high visibility, evolving priorities, and strict deadlines.
- Experience supporting large-scale, complex conferences or meetings with multiple breakout sessions, exhibitors, sponsors, and stakeholder groups.
- Strong understanding of onsite conference operations, registration management, and event logistics.
- Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in fast-paced environments.
- Strong written and verbal communication skills with a high level of professionalism and customer service.
- Proficiency in Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Familiarity with collaboration and project management tools such as Teams, Slack, Jira, or SharePoint.
- Ability to work independently while coordinating across multiple teams and stakeholders.
- Willingness to work evenings or weekends during event execution periods and travel as needed (<10%).
- Legal authorization to work in the U.S.
Benefits:
- Travel for site visits and event execution (<10%) may be required.
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