Community Experience Coordinator
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Job Description
Community Experience Coordinator ensuring outstanding service at school lettings. Engaging with customers and Community Connectors across various school sites in the UK.
Responsibilities:
- Opening and securing school sites
- Maintaining safe spaces during lettings
- Supporting customers with queries
- Resolving customer issues
- Managing booking amendments
- Phone and chat support to Community Connectors
- Supporting staff scheduling
Requirements:
- Strong communication skills
- Reliability and responsibility
- Confidence in problem-solving
- Good organisational ability
- Calm and professional approach
- Flexibility to work variable hours
- Customer-focused mindset
- Tech Proficiency
- Ability to work independently
Benefits:
- Flexible work arrangements
- Professional development opportunities
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