Contract Sales Analyst, English Fluency
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Job Description
Contract Sales Analyst supporting forecasting, CRM analytics, and process improvements for Seagull Software’s SaaS and labeling solutions. Delivering sales and customer-lifecycle insights across LATAM.
Responsibilities:
- Maintain forecast templates, consolidate pipeline inputs, analyze historical trends, and highlight changes, risks, and data gaps
- Prepare data and analysis for sales targets, quotas, territories, and capacity planning
- Build and maintain models for pipeline coverage, bookings, revenue, renewals, and sales productivity
- Identify contraction, churn, and forecast risks and support root-cause analysis
- Prepare recurring weekly, monthly, and quarterly sales reports, meeting materials, and follow-up trackers
- Partner with Sales, Marketing, Finance, Customer Success, Operations, and BI teams to gather requirements, validate data, and deliver improvements
- Document definitions, workflows, decisions, action items, templates, and standard operating procedures
- Monitor CRM and related data for completeness, accuracy, and consistency; coordinate corrections
- Analyze pipeline, bookings, revenue, retention, and customer data to identify trends and business drivers
- Provide BI requirements for recurring reports and dashboards
- Summarize findings in concise presentations and written stakeholder updates
- Track funnel conversion, pipeline coverage, sales velocity, win rates, productivity, customer acquisition cost, churn, and retention metrics
- Compare actual performance with targets, forecasts, prior periods, and benchmarks
- Map sales and customer-success workflows, identify manual steps or control gaps, and help implement scalable processes
- Build sales enablement tools, reference materials, and reporting views
- Support Salesforce and related sales tools, including report testing, requirements documentation, and troubleshooting
- Validate integrations and ensure accurate data movement across platforms
- Build or support lightweight automation for recurring reports, data preparation, quality checks, and routine workflows
- Analyze customer acquisition, onboarding, adoption, renewal, expansion, and retention data
- Maintain renewal and expansion tracking and reporting
- Support recurring churn and contraction root-cause reporting and data validation
- Follow data handling controls and flag material data issues, process gaps, and revenue risks
Requirements:
- 2–4 years of experience in sales operations, revenue operations, business analytics, FP&A, or a related analytical role
- Subscription software experience is required
- Strong analytical skills with sales, pipeline, bookings, revenue, or customer data
- Advanced proficiency in Excel; experience building repeatable models and analyses
- Working knowledge of Salesforce or another CRM, including reports, dashboards, and core data structures
- Professional proficiency in written and spoken English is required
- Experience with Power BI, Tableau, or Qlik is highly desired
- Ability to translate business questions into structured analysis and communicate findings clearly
- Ability to identify and implement process improvements, including practical use of AI tools
- Strong attention to detail, organization, and ownership of recurring deliverables
- Comfort working through ambiguity, learning new tools, and managing multiple priorities in a fast-paced environment
- Collaborative working style and willingness to perform hands-on data, reporting, documentation, and process-building work
- Adaptability, ownership of deliverables, and ability to build practical, scalable solutions
- Bachelor's degree in business, finance, economics, analytics, information systems, engineering, or a related field, or equivalent practical experience
- Documentation proving authorization to work as an independent contractor (self-employed)
- Police Clearance Certificate
- Dedicated workspace and reliable internet to work remotely
Benefits:
- No benefits; the direct contractor position is explicitly not eligible for benefits
- Dynamic, culturally diverse, and fun work environment
- Diversity, equity, and inclusion culture
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