Customer Engagement Manager
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Job Description
Customer Engagement Manager at myKaarma overseeing client relationships and operational success in automotive service. Engaging with dealerships to drive platform adoption and performance improvements.
Responsibilities:
- Own and Grow Client Relationships
- Drive Product Engagement and Operational Excellence
- Deliver Client Success with Accountability
- Partner Strategically Across Teams
- Champion Continuous Improvement
Requirements:
- Bachelor’s or Master’s degree with 4–8 years of directly relevant experience in the automotive industry
- Deep familiarity with automotive fixed operations
- Strategic Problem Solving skills
- Change Management Acumen
- Previous roles in fixed ops leadership, performance consulting, or success management are highly preferred
- Highly self-motivated and capable of operating with minimal oversight
- Strong intellectual curiosity and a passion for continuous improvement
- Exceptional written and verbal communication skills
Benefits:
- Flexible Work Environment
- Health and Wellness
- Time Off
- In-Office Perks
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