Customer Experience Quality Management Analyst
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Job Description
Quality Management Analyst at DaVita, contributing to improved healthcare outcomes through teamwork and core values. Engaging in performance rewards and comprehensive benefits while supporting chronic kidney patients.
Responsibilities:
- Join a company with Core Values such as TEAM and FUN.
- Contribute to clinical outcomes ranked above the national average.
- Engage in performance-based rewards based on individual and team contributions.
- Assist in caring for patients suffering from chronic kidney failure around the world.
Requirements:
- High school diploma or equivalent required
- Minimum of three (3) years' healthcare reimbursement experience preferred; experience with admissions, billing, and collections preferred
- Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
- Basic computer skills and proficiency in MS Word, Excel, and Outlook required
Benefits:
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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