Customer Service Professional – Salesforce Marketing Cloud Workflows
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Job Description
Terac, which recruits and pays human experts for AI studies, seeks customer service professionals. Demonstrating Salesforce Marketing Cloud workflows via a paid screen-recording task.
Responsibilities:
- Complete an asynchronous screen recording task demonstrating a standard Salesforce Marketing Cloud workflow
- Record a video walkthrough of a typical Salesforce Marketing Cloud task
- Share your screen while navigating the platform interface
- Narrate the steps taken and explain the reasoning behind them
- Highlight frequently used features and tools
- Describe the outcome of the task
Requirements:
- Current customer service or support professional
- Hands-on experience using Salesforce Marketing Cloud
- Comfortable recording a screen and providing clear audio commentary
- Access to a reliable computer with a working microphone
- Comfortable demonstrating workflows and articulating the process clearly on video
Benefits:
- Paid study participation
- Compensation of $70 per task
- Asynchronous, self-paced activity
- Interview link sent within minutes of applying
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