Customer Service Representative, Dispatcher – Home Services
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Job Description
Customer Service Representative managing customer inquiries for home services company. Responsible for efficient scheduling, dispatching technicians, and ensuring customer satisfaction.
Responsibilities:
- Inbound Customer Support
- Scheduling & Dispatch Coordination
- Service Tracking & Job Coordination
- Customer Communication & Issue Resolution
- CRM & Operational Administration
Requirements:
- Customer Service Experience
- Dispatch or Scheduling Experience
- Customer Communication Volume
- CRM / Dispatch Software Experience
- Multitasking & Operations Coordination
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