Customer Success Associate – Bookkeeper
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Job Description
Customer Success Associate providing essential bookkeeping support and guidance for Ambrook's users. Engaging with customers to enhance their understanding and use of financial tools.
Responsibilities:
- Represent Ambrook for customers navigating our product
- Master the product inside and out
- Learn the ins and outs of agricultural bookkeeping
- Improve the customer experience by sharing patterns, feature requests, and product feedback
Requirements:
- Strong bookkeeping or accounting background
- A clear, professional communicator
- A people person
- Strong attention to detail
- Comfortable with ambiguity and a fast-moving environment
- Available for a minimum of 20 hours/week on a contract basis, with flexibility to cover some evenings and/or weekend hours
- Bonus: You're an existing Ambrook customer with firsthand experience using our product and strong financial acumen
- Bonus: Background or personal experience in agriculture, construction, trucking, or another trade industry
Benefits:
- Flexible work arrangements
- Professional development opportunities
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