Data Quality Analyst
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Job Description
Data Quality Analyst ensuring accuracy and reliability of enterprise data assets at ServiceTitan. Collaborating with stakeholders to identify and resolve data quality issues.
Responsibilities:
- Perform in-depth data profiling and analysis to identify data quality issues, anomalies, and inconsistencies.
- Develop and implement data quality checks, rules, and metrics using appropriate tools and techniques.
- Automate data quality checks and reporting where feasible to enhance efficiency and scalability.
- Create and maintain data quality dashboards and reports to monitor data health and track improvements over time.
- Investigate and diagnose the root causes of complex data quality issues.
- Create Jira tickets and work collaboratively with cross-functional teams to make sure issues are resolved with proper RCA and remediation plans.
- Identify opportunities to improve data quality processes, workflows, and tools.
- Communicate data quality issues, risks, and progress to technical and non-technical stakeholders.
- Act as a subject matter expert and advocate for data quality within the organization.
- Proactively identify new data validations/checks to improve data quality.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Data Science, Statistics, or a related quantitative field.
- 5+ years of experience as data quality analyst.
- Strong SQL expertise for data querying, analysis, and manipulation.
- Experience using Salesforce (SFDC) and a solid understanding of how to analyze and fix data quality problems in SFDC.
- Familiarity with the Quote-to-Cash (Q2C) process.
- Experience with data warehouses (Snowflake preferred).
- Demonstrated ability to identify, analyze, and resolve complex data quality issues;
- Strong attention to detail
- Comfortable with tight deadlines in a high-growth environment.
- Solid understanding of data management concepts and database technologies.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication (verbal and written) and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
- Proven ability to work independently and as part of a team in a fast-paced, dynamic environment.
Benefits:
- None specified
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