Dayforce Project Manager – North America Emerging Markets
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Job Description
Dayforce Project Manager leading implementation, optimisation and transformation projects for North American clients. Coordinating governance, teams, budgets, testing and go-live delivery.
Responsibilities:
- Lead day-to-day delivery of client-facing Dayforce implementation, optimisation and transformation projects across North America.
- Mobilise projects and establish delivery plans, governance structures, roles, responsibilities and ways of working.
- Develop and maintain project plans covering milestones, dependencies, resources, critical paths and deliverables.
- Manage governance cadences, status reporting, RAID logs, action logs, decision logs and escalation routes.
- Identify and manage risks, issues, actions, assumptions, dependencies and decisions.
- Manage project scope, change requests, budgets, resource utilisation, billing milestones and commercial commitments.
- Build trusted relationships with client teams and senior stakeholders across HR, Payroll, Workforce Management, Technology and Finance.
- Coordinate distributed functional, technical, data, integration, testing, change and third-party teams across locations and time zones.
- Coordinate discovery, configuration, data, integration, testing, readiness, cutover, go-live and hypercare activities.
- Manage User Acceptance Testing, parallel payroll testing, defect management, sign-offs and go-live readiness where applicable.
- Lead or contribute to project health checks, lessons learned and post-go-live analysis.
- Improve project templates, tools, governance, working practices and Dayforce delivery methodology.
- Contribute to Silver Cloud’s North American Dayforce capability, reusable assets, playbooks and governance standards.
- At Senior Project Manager level, mentor project professionals and lead complex or high-impact engagements.
- Report to the Dayforce Practice Leadership Team and collaborate with consultants, commercial colleagues, clients, Dayforce and third-party partners.
Requirements:
- Strong experience managing HRIS, HCM, Payroll, Workforce Management, SaaS or comparable enterprise technology implementations.
- Experience leading client-facing projects through the full implementation lifecycle.
- Demonstrable ownership of delivery to agreed scope, timeline, budget and quality expectations.
- Experience creating and managing project plans, milestones, dependencies, resources and critical paths.
- Strong project-governance capability, including RAID management, status reporting, escalation and change control.
- Experience working within Statements of Work and managing contractual and commercial commitments.
- Strong stakeholder-management skills engaging senior client leaders and cross-functional project teams.
- Experience coordinating distributed, remote and matrix delivery teams.
- Strong communication, facilitation and presentation skills.
- Ability to identify risks early, make sound decisions and maintain momentum in complex delivery environments.
- Commercial awareness concerning cost, resource utilisation and client outcomes.
- Ability to travel to client locations when required.
- Direct Dayforce implementation, optimisation or transformation experience desirable.
- Experience across Core HR, Payroll, Benefits, Workforce Management, Talent, Reporting, Data or Integrations desirable.
- Experience with North American clients or US HR, Payroll or Workforce Management requirements desirable.
- Familiarity with Dayforce Activate or other structured SaaS implementation methodologies desirable.
- Experience with User Acceptance Testing, parallel payroll testing, cutover, go-live and hypercare desirable.
- Experience managing multiple projects or complex multi-workstream implementations desirable.
- Project-management qualification such as PMP, PgMP, PRINCE2, Agile or equivalent practical experience desirable.
- Experience in consultancy, systems integration, software vendor or professional-services environments desirable.
- Experience mentoring Project Managers or contributing to PMO and delivery-methodology development desirable.
Benefits:
- Remote-first working within approved US locations.
- Flexibility and a high degree of autonomy.
- Opportunity to help shape a growing North American Dayforce practice.
- Varied client exposure across implementation, optimisation and transformation projects.
- Access to an experienced international Dayforce consulting community.
- Learning, development and Dayforce certification opportunities.
- Direct access to senior leaders within a boutique consultancy environment.
- Supportive and collaborative culture.
- Competitive compensation aligned to experience, seniority and Dayforce expertise.
- Applicable employment arrangement and benefits to be discussed transparently during recruitment.
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