Deal Desk Analyst
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Job Description
Deal Desk Analyst at AcuityMD streamlining revenue operations and ensuring compliance while collaborating with cross-functional teams. Fostering efficient deal flow and maintaining operational accuracy.
Responsibilities:
- Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems.
- Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies.
- Manage discount approvals within established thresholds and escalate non-standard requests when needed.
- Structure deal terms including contract length, payment schedules, ramp structures, pilots, and add-on agreements.
- Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements.
- Maintain Deal Desk approval queues and help ensure SLA adherence, particularly during month-end and quarter-end close periods.
- Ensure strong CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes.
- Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution.
- Understand how commercial deal structures impact ARR, TCV, renewals, revenue recognition, and cash flow.
- Identify process gaps, operational bottlenecks, and areas for improvement, and proactively escalate risks or blockers.
Requirements:
- 3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function at a high-growth startup or growth-stage company.
- Hands-on experience working in CRM and CPQ systems.
- Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing.
- Strong attention to detail when reviewing contracts, order forms, and special commercial terms.
- Experience supporting quarter-end close cycles in a fast-paced sales environment.
- Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting.
- Strong communication and collaboration skills across cross-functional stakeholders.
- Ability to proactively identify blockers, operational risks, and process inefficiencies.
- Comfortable managing multiple priorities in a dynamic, rapidly evolving environment.
- Eligible work authorization in the United States or Canada.
Benefits:
- Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
- Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
- Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
- Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
- Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
- Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
- Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
- Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.
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