Director, Analytics & Business Intelligence – Digital Product Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director building analytics, dashboards, and adoption metrics for College Board’s digital assessment operations. Driving data-informed improvement across 15+ product teams and ProdOps initiatives.
Responsibilities:
- Define and build product metrics dashboards tracking roadmap maturity, Productboard field completeness, and roadmap change patterns across 15+ Digital Product teams
- Partner with Product leaders and PM/POs to define healthy metrics, baselines, and targets
- Design self-serve dashboards for product teams
- Prepare executive-ready dashboards with minimal Senior Director oversight
- Identify data gaps and partner on tooling standards
- Build and maintain a framework measuring adoption of ProdOps ways of working and change-management effectiveness
- Define adoption metrics for major ProdOps initiatives
- Diagnose adoption gaps and recommend, design, and drive interventions
- Track awareness, behavior-change, and leading and lagging adoption signals
- Maintain product and ProdOps dashboards and ensure data accuracy and currency
- Establish metric-definition governance standards and conduct data-quality audits
- Document metric definitions, calculation methods, and data sources
- Coach PM/POs and ProdOps team members to interpret and act on metrics
- Design data-literacy coaching approaches and identify patterns of metric misinterpretation or neglect
Requirements:
- 5+ years of experience in product analytics, business intelligence, or data analysis within a digital product or technology organization
- Experience measuring and driving organizational change, including awareness and behavior change
- Experience defining measurements in ambiguous, evolving environments
- Demonstrated experience building adopted dashboards and metrics frameworks
- Strong understanding of product management practices, roadmap maturity, backlog health, and planning consistency
- Strong data governance instincts and ability to define and document metrics precisely
- Familiarity with Productboard, Jira, and Confluence as data sources
- Comfort with SQL and APIs to extract and validate data
- Strong coaching and communication skills for translating data to non-technical audiences
- Ability to travel 5–7 times a year to College Board offices or on College Board business
- Passion for expanding educational and career opportunities and mission-driven work
- Authorization to work in the United States for any employer
- Curiosity and enthusiasm for emerging technologies, including AI-driven solutions
- Clear and concise written and verbal communication skills
- Learner’s mindset and commitment to growth
- Drive for impact and excellence
- Collaborative and empathetic approach
Benefits:
- Annual bonuses
- Opportunities for merit-based raises and promotions
- Mission-driven workplace where your impact matters
- Team that invests in your development and success
- Supportive team
- Comprehensive compensation and benefits package
- Remote-first workplace policy
- Opportunities for professional growth and development
Similar Jobs
Business Intelligence Team Leader
Business Intelligence Team Leader leading analysts and building Power BI, Fabric, and BigQuery solutions. Job Duck connects skilled professionals with remote US-based employers.
Business Intelligence Associate
Business Intelligence Associate transforming data into actionable fundraising and marketing insights for CDP, which provides analytics and technology services to public media organizations. Supporting Tableau reporting, SQL pipelines, data validation, visualization, and user enablement.
Business Intelligence Manager
UKG Business Intelligence Manager developing workforce dashboards and analytics for Ascension, a nonprofit Catholic healthcare system. Optimizing staffing, scheduling, labor costs, and patient care operations.
Business Intelligence Manager
Business Intelligence Manager driving strategic analytics and reporting solutions for clinical research operations at Parexel. Collaborating with cross-functional teams to ensure data governance and operational excellence.
Business Intelligence Specialist
Business Intelligence Specialist at Notchwood Landscape transforming raw data into actionable insights. Analyzing business operations and developing BI solutions for improved decision-making.
Investor Reporting Analyst
Investor Reporting Analyst responsible for generating accounting reports and analyzing results for assigned investors. Working remotely for Carrington Mortgage Services offering mortgage loan servicing assistance.
Business Insights Analyst
Business Insights Analyst converting messy data into insights for leadership at Payliance. Collaborating with various departments to improve reporting and decision-making processes.
Business Intelligence Spezialist
Business Intelligence Specialist responsible for data preparation and analysis at Bitac GmbH. Collaborating with IT and departments to implement data extraction scenarios while focusing on Microsoft BI technology.
Senior Business Intelligence, SQL, Power BI
Experienced Business Intelligence professional designing and maintaining data architecture using Power BI and SQL for analytics. Collaborating with teams to ensure data quality and governance in enterprise environments.
Senior Reporting Analyst
Senior Reporting Analyst optimizing customer strategies through data insights and collaborating with business leaders at BMO. Using advanced analytics to support key business decisions and drive performance.
Freelance Trainer – Controlling & Business Intelligence, Power BI, AI Tools
Trainer in Controlling & Business Intelligence teaching using Power BI and AI Tools. Responsible for learner motivation and project work evaluation while working remotely from home.
Honorartrainer:in – Controlling & Business Intelligence, Power BI, KI-Tools
Trainer in Controlling & Business Intelligence at WBS TRAINING SE supporting learners and facilitating remote training. Focusing on practical application in a time-flexible learning environment.
Director, Business Intelligence, Data Engineering
Director of Business Intelligence & Data Engineering at Lisinski Law Firm, focusing on data strategy and team leadership. Transforming data management and governance to enhance decision-making processes.
Client Reporting Analyst
Client Reporting Analyst designing, developing, and delivering reporting solutions for GreenSlate. Collaborating with diverse teams to provide data-driven insights and enhance client reporting capabilities.
Business Intelligence Coordinator
Leads Business Analytics team at MICHELIN Connected Fleet, liaising between data areas and business sectors. Ensures high-quality analytics solutions through coordination of dashboards and reports.
Associate Director, Global Business Strategy and Operations – Market Intelligence
Associate Director driving market intelligence for Vantive's kidney care innovations. Leading insights for strategic actions across commercial and marketing teams.
Trainer – Controlling & Business Intelligence, Power BI, KI-Tools
Trainer for Controlling & Business Intelligence at WBS TRAINING SE. Motivating learners using Power BI and AI tools in a remote environment.
Senior Reporting Business Analyst
Senior Reporting Business Analyst at Gainwell Technologies coordinating healthcare IT projects. Contributing to business requirements and improving processes through analytical expertise.
Investor Reporting Analyst – Capital Markets
Investor Reporting Analyst preparing and reconciling complex monthly investor reporting and remittances for Fifth Third Bank. Involves processing cash movements and ensuring compliance with investor guidelines.
Senior Data and Business Intelligence Manager
Senior Manager of Business Intelligence at Flagstar overseeing data-informed decision-making in credit risk management. Managing BI processes and collaborating with stakeholders across departments.