Director, Digital Enablement – Solutions
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Job Description
Director of Digital Enablement orchestrating digital strategies for clinical trials at Medable. Fostering technology adoption and mentoring teams to drive healthcare innovation in a remote setting.
Responsibilities:
- Support the execution of the digital enablement strategy for Study and Agent Studio platforms
- Implement structured enablement frameworks for training, onboarding, and adoption activities
- Lead day-to-day customer interactions focused on digital readiness, platform adoption, and value realization
- Support the Agentic AI program by coordinating implementation activities
- Communicate product releases and digital capabilities to customers and internal stakeholders
- Collaborate with Product, Engineering, Clinical, Regulatory, and Training teams
- Contribute to product feedback loops by surfacing customer insights
- Support regulatory, validation, and quality activities for AI-enabled and agentic systems
- Mentor junior team members and subject-matter experts
- Serve as an operational point of contact for digital adoption challenges
Requirements:
- 10+ years of experience in digital health, life sciences technology, SaaS, or clinical research, or a combination of education and experience
- Demonstrated experience in digital enablement, technology adoption, or supporting digital transformation initiatives
- Hands-on experience with eCOA, digital endpoints, or clinical trial technology platforms
- Exposure to AI-enabled, automated, or agentic systems, preferably in regulated or GxP environments
- Experience in customer-facing roles supporting enterprise or global clients in a technology or clinical context
Benefits:
- Competitive base salaries
- Annual performance-based bonus
- Stock options for employees, aligning personal achievements to Medable's success
- Health and insurance coverage
- Wellness program (Mental, Physical and Financial)
- Volunteer time off to support causes you care about
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