Director, Global Partner Program Design – Scale
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Job Description
Director designing and scaling global partner programs for Zscaler’s Zero Trust cloud security platform. Leading regional teams, launches, commercial models, and partner adoption worldwide.
Responsibilities:
- Lead the design and development of partner programs, offers, and repeatable sales plays from business case through pilot and launch
- Develop reusable frameworks for partner participation, benefits, commercial models, capabilities, and lifecycle journeys
- Coordinate Product, Pricing, Finance, Legal, Sales, Marketing, Partner Engineering, Services, Enablement, and Operations for complete launch packages
- Resolve design tradeoffs and dependencies across offers, economics, systems, reporting, communications, and enablement
- Build, manage, and develop the Regional Partner Programs team across Americas, EMEA, and APJ
- Set priorities, launch standards, and adoption targets; coach regional leaders and escalate systemic blockers
- Measure launch speed, adoption, partner readiness, field productivity, partner experience, and business contribution
- Refine programs using pilot results and regional feedback, reduce manual work, and transition proven programs to steady-state owners with documentation and governance
Requirements:
- 12+ years of experience in partner programs, partner ecosystems, go-to-market strategy, commercial strategy, business transformation, or a related operating role
- Proven success designing, launching, and scaling complex partner programs across multiple regions, with measurable adoption and business outcomes
- Strong understanding of multiple partner routes to market, including reseller, distribution, MSSP, GSI, services, cloud, marketplace, or technology alliances
- Knowledge of partner economics and commercial models
- Experience leading and developing teams while managing a portfolio of cross-functional programs, competing priorities, resource tradeoffs, and regional execution
- Strong commercial judgment and executive communication
- Ability to translate ambiguous business requirements into practical program designs and drive decisions across functions without direct authority
Benefits:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
- Hybrid working model
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