Director of AI GTM Innovation
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Job Description
Strategic leader managing AI infrastructure that powers go-to-market organization. Enabling sales, marketing, and customer success teams through innovative AI solutions.
Responsibilities:
- Design and maintain the AI technology stack that supports GTM functions across lead generation, customer segmentation, and territory optimization
- Evaluate, implement, and integrate AI tools and platforms that solve specific business problems for sales, marketing, and customer success teams
- Establish data pipelines and AI model governance to ensure reliable, scalable AI-powered insights and automation
- Partner with sales leadership to build AI-supported ideal customer profiles and territory mapping that optimize rep productivity
- Work with marketing to implement AI-driven market segmentation, lead scoring, and personalized nurture campaign strategies
- Collaborate with customer success to develop AI-powered customer health monitoring, expansion identification, and retention strategies
- Provide ongoing AI tool training, troubleshooting, and optimization support to ensure teams maximize AI capabilities
- Serve as the AI subject matter expert, translating business requirements into AI solutions and measuring ROI of AI implementations
- Maintain competitive intelligence on AI tools and emerging technologies that could benefit GTM operations
- Establish AI performance metrics and continuously optimize AI models and workflows based on business outcomes
Requirements:
- 5+ years in revenue operations, sales operations, or marketing operations with recent AI implementation experience
- Strong technical background with hands-on experience deploying AI tools in GTM environments
- Proven ability to translate business needs into technical requirements and manage vendor relationships
- Experience with data analysis, model performance evaluation, and change management for technology adoption
Benefits:
- Own your results and make a tangible impact on the business
- Develop a deep understanding of GTM working closely with leadership across sales & marketing
- Work with driven, passionate people every day
- Be a part of an ambitious, supportive team on a mission
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