Director, Talent Management
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Job Description
Director building GiveDirectly’s global talent management function as the cash-based poverty relief organization scales. Leading performance, onboarding, manager development, engagement, and succession programs.
Responsibilities:
- Build GiveDirectly’s talent management function and establish an intentional approach to onboarding, development, and retention
- Assess existing talent management programs within the first 90 days and agree the first-year sequencing with the Head of People
- Set the vision and multi-year talent management roadmap
- Propose the talent management team and determine what to build in-house versus buy or borrow
- Connect talent management with workforce planning, compensation, and recruitment in partnership with People, Finance, and function leaders
- Lead execution of the performance system redesign, connecting calibrated ratings to merit increases and salary bands
- Improve performance conversations, employee clarity on expectations, feedback, and growth
- Build calibration and data processes to support fair ratings and merit decisions across countries and currencies
- Establish global standards for addressing low performance and equip managers to apply them
- Iterate the performance system using calibration, outcomes, and employee and manager feedback
- Revamp onboarding content and experience for new hires and managers, partnering with People Ops on systems and processes
- Build foundational manager development programs covering feedback, coaching, difficult conversations, and performance management
- Extend into leadership development and broader learning
- Plan the values retreat with an external facilitator and executive sponsor, and carry outcomes into daily work
- Assess employee listening and engagement and build an employee listening strategy
- Establish talent planning and succession processes
Requirements:
- 7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one
- Designed a performance system, including connecting ratings to pay and changing the system after the first cycle
- Experience keeping rating and pay systems fair across different currencies, labor markets, and manager quality
- Hands-on experience building talent management programs and systems from scratch or close to it in a start-up or scale-up
- Systems thinking across ratings, calibration, pay, promotion, and onboarding
- Change management experience across different countries and cultures, including demonstrating program adoption
- Deep experience in at least two of onboarding, manager development, and employee engagement/listening, plus working experience in the third
- Track record of taking over major projects, working through disagreement with senior partners, and influencing without formal authority in a matrixed organization
- Judgment and prioritization
- Preferred: experience in a mission-driven or international organization, ideally with high-growth commercial or tech experience
- Preferred: experience across multiple countries, including sub-Saharan Africa
- Preferred: experience with external facilitators, consultants, or vendors
- Preferred: comfort using survey, performance, and calibration data
- Preferred: exposure to compensation design or total rewards
- Preferred: professional French or Portuguese
- Availability for at least approximately 3 hours of daily overlap with East Africa Time and meaningful overlap with US Eastern hours
- Must be able to work in one of the listed hiring countries through a GiveDirectly entity or established employer of record
- GiveDirectly cannot sponsor or take over sponsorship of employment visas in the U.S. or U.K.
Benefits:
- Annual benefits stipend: $21,393 in the United States, £2,760 in the United Kingdom, or $8,453 in Kenya
- Bonus target: 15%
- Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment
- Reasonable accommodations during the application/interview process and for essential job functions
- $3,000 referral reward for a Senior Manager or above role, paid if the referral is hired
- Inclusive and accessible work environment
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