Dispatcher / Driver Manager

Posted 72ds ago

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Job Description

Dispatcher / Driver Manager at Nevoya coordinating loads and managing schedules in electric trucking logistics. Ensuring operational efficiency for on-time and compliant deliveries in a fast-paced environment.

Responsibilities:

  • Assign and coordinate loads to drivers, ensuring on-time pickup and delivery
  • Communicate with drivers to manage schedules, provide route updates, and troubleshoot issues
  • Liaise with brokers and vendors to ensure smooth shipment flow
  • Maintain accurate and timely updates in our dispatch systems
  • Monitor and ensure Hours of Service compliance for all assigned drivers
  • Manage EV charge planning to prevent delays in delivery schedules
  • Reprioritize workloads in real time based on emergent events, guided by established policies
  • Support other dispatchers with task delegation and provide operational guidance
  • Coordinate with Senior Dispatchers on escalated issues or operational improvements
  • Track and report on KPIs including on-time rates, empty miles percentage, and compliance scores

Requirements:

  • 3+ years of logistics experience, preferably in a dispatch or customer service capacity
  • Intermediate IT proficiency and comfort with logistics technology platforms
  • Working knowledge of freight industry standards and processes
  • Strong written and verbal communication skills in English
  • Proven ability to unjam operational issues and resolve problems independently in real time
  • Adaptability to process and policy changes in a fast-moving environment
  • College degree preferred
  • Prior EV fleet or sustainable transportation dispatch experience preferred
  • Familiarity with Apollo or similar dispatch/tracking platforms preferred
  • Experience coordinating across multiple time zones preferred

Benefits:

  • Health insurance
  • 401(k) matching
  • Flexible work arrangements