Dutch Speaking Operations Customer Expert
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Job Description
Dutch-speaking customer expert supporting online retail customers for TP Georgia. Handling calls, written inquiries, customer data, and multilingual service.
Responsibilities:
- Handle inbound calls and written inquiries from customers
- Provide clear, friendly, and professional support in Dutch
- Update and maintain customer data
- Work closely with the team to deliver the best customer experience
Requirements:
- Very good Dutch language skills, spoken and written
- English or Georgian language proficiency
- Strong customer orientation and communication skills
- Ability to interact confidently with diverse customer types
- Good computer skills and fast typing
- Creative, solution-oriented mindset
- Strong team-player ability
- Willingness to work shifts, weekends, and public holidays
- Experience in a similar role is a plus, but not required
Benefits:
- Performance bonus
- Christmas bonus
- 2000 GEL sign-on bonus
- 2000 GEL referral bonus
- Life Event Bonus
- Other bonus schemes
- Paid health insurance for you and your family
- Paid training
- Fast career growth – promotion to Senior level possible after 6 months
- Remote work
- Wellbeing offerings: yoga, pilates, events, and more
- Psychological support: confidential on-site consultations with professional psychologists
- Corporate benefits with partner companies
- Late shift transportation
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