E-Commerce Inventory Recovery and Unfulfillable Specialist – Amazon
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
E-Commerce Inventory Recovery Specialist responsible for managing unfulfillable inventory on Amazon. Join a global team focused on recovering inventory exceptions and optimizing operational efficiency.
Responsibilities:
- Own the end-to-end process of identifying, investigating, and recovering value from inventory exceptions across Amazon accounts
- Focus on unfulfillable inventory management and handle lost & damaged claims, inbound reconciliation, stranded inventory resolution, and reimbursement recovery
- Monitor and manage unfulfillable inventory reports in Amazon Seller Central daily
- Classify unfulfillable units by disposition type and coordinate removal orders or disposal requests
- Identify units eligible for regrade or return to sellable condition
- Maintain accurate records of unfulfillable unit counts and trends
- Build and maintain dashboards or trackers to report unfulfillable inventory KPIs
- Identify lost and damaged inventory at fulfillment centers using reports
- File and track claims with Amazon for lost or damaged units
- Reconcile shipped quantities against Amazon-received quantities for inbound shipments
- Monitor stranded inventory reports and identify root causes to restore stranded units to active status
- Audit reimbursement reports to identify unclaimed reimbursements
Requirements:
- 2+ years of hands-on experience managing Amazon FBA inventory operations (Seller Central or Vendor Central)
- Demonstrated experience with unfulfillable inventory workflows, removal orders, and disposition management
- Proficiency with Amazon's FBA inventory reports, reconciliation tools, and Seller Support case management
- Strong Excel or Google Sheets skills — ability to build and maintain reconciliation trackers and exception logs
- High attention to detail and ability to manage multiple cases and SKUs simultaneously
- Comfortable working independently with minimal supervision in a remote environment
- Strong written communication skills in English — able to write clear Seller Support cases and internal status updates
- Preferred Experience using third-party reimbursement or audit tools (e.g., GETIDA, Helium 10, Seller Investigators)
- Familiarity with Amazon's reimbursement policies and claim windows for FBA lost, damaged, and inbound shipment claims
- Experience working with multiple seller accounts or in an agency/managed services environment
- Background in eCommerce operations, supply chain, or logistics
- Experience building SOPs or process documentation for inventory exception workflows
Benefits:
- Remote Work: Work from anywhere—our team is global, and we value work-life balance.
- Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
Similar Jobs
E-Commerce Assistant
E-Commerce Assistant ensuring seamless daily operations for clients’ online stores in a boutique BPO. Role involves processing orders, maintaining inventory, and responding to customer messages.
Regional Procurement Category Manager – Ecommerce
Procurement Manager for European E-Commerce enhancing last mile carrier solutions across Europe. Leading sourcing, negotiations, and partnerships to optimize delivery services and costs.
E-Commerce, Marketing Specialist
E-Commerce & Marketing Specialist driving financial planning and marketing initiatives for SimpleTire. Analyze performance metrics and optimize marketing efforts across channels.
Senior Web Developer – WordPress, Shopify
Lead web development projects from planning to launch for a digital agency in Colombia. Collaborate with cross-functional teams and manage multiple projects for high-quality delivery.
E-commerce Lead
E-commerce Specialist at Telos Media optimizing daily operations and customer experience for Solarballs store. Collaborating with Marketing and Creative while managing fulfillment and logistics.
Online Store Manager – E-Commerce
Amazon Account Manager leading daily operations and growth of Amazon marketplace business for Kramer. Focused on sales optimization, advertising, and customer experience management.
Senior Shopify Project, Account Manager
Senior Shopify Project & Account Manager leading multiple ecommerce projects in a remote capacity. Focus on client relationships, project delivery, and operational excellence in a fast-paced agency environment.
E-commerce Virtual Assistant
E-Commerce Virtual Assistant managing online store operations, customer support and product management in a remote capacity. Supporting businesses with multiple tasks across e-commerce platforms.
Technical Lead, Shopify
Shopify Technical Lead responsible for supporting e-commerce platform evolution with Dentsu. Involves technical leadership and collaboration with global stakeholders.
Senior eCommerce Marketing Performance Manager
Senior eCommerce Performance Marketing Manager leading performance analytics for Amazon Marketplace. Collaborating with various teams to optimize campaign performance and drive customer outcomes.
Senior Content Associate, eCommerce
Senior Content Associate managing eCommerce content strategies across Amazon and marketplaces for tier 1 clients. Driving innovation and delivering measurable results in remote role.
eCommerce Account Manager
Account Manager leading eCommerce strategies for clients at Podean. Partnering with sophisticated clients to innovate on platforms like Amazon and enhance marketplace growth.
Senior Shopify Full Stack Developer
Senior Shopify Full Stack Developer responsible for high-performance eCommerce solutions in a fast-growing agency. Collaborating closely with cross-functional teams on enterprise-scale development initiatives.
Creative Lead – E-commerce, DTC
Creative Lead overseeing brand direction in e-commerce for high-quality creative execution. Leading a creative team to deliver the founder’s vision in various digital assets and packaging.
Shopify Developer
Shopify Developer specializing in custom development for Shopify stores. Responsible for building and optimizing Shopify functionalities and integrating third-party tools.
Director of eCommerce
Director of eCommerce managing KITSCH's Shopify storefront end-to-end. Overseeing site performance, leading CRO efforts, and collaborating with teams to drive growth.
E-Commerce and Operations Specialist
E-Commerce Specialist handling customer communication and operations for a growing e-commerce business. Proactive and detail-oriented role requiring experience in logistics and e-commerce platforms.
eCommerce Manager – Growth
eCommerce Manager driving revenue growth through funnel optimization and AI-driven user experiences at Sleek. Focus on conversion rates and funnel performance across key markets.
eCommerce/DTC Growth Strategist
Lead Strategist driving profit-first growth through expert strategy at an eCommerce Growth Agency. Collaborating with clients to deliver scalable and profitable marketing solutions.
Senior Manager, Digital Experience Delivery – Personal Lines Insurance
Senior Manager overseeing digital experience delivery for personal lines insurance at CSAA Insurance Group. Leading product management team and ensuring high-quality service across platforms.