E-commerce Operator
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Job Description
E-commerce Operator maintaining Telos Media’s Shopify stores, products, inventory, promotions, and SEO. Monitoring store health, sales data, product feeds, and merchandising issues.
Responsibilities:
- Manage Shopify stores daily, including SolarBalls, MrSpherical, and Run Monster Run
- Add, update, and publish products, variants, pricing, bundles, and promotions
- Maintain accurate product information, images, inventory, and store details
- Conduct regular website checks to identify broken links, incorrect information, missing products, and other issues
- Resolve store issues promptly
- Monitor stock and flag low-stock or inventory problems
- Review sales, conversion, and other basic e-commerce data and identify items requiring attention
- Assist with weekly sales reports and key e-commerce metrics
- Identify opportunities involving promotions, bundles, and merchandising
- Test promotions, discount codes, bundles, and pricing before and during launches
- Support inventory audits and forecasting by providing accurate data and flagging risks
- Update and optimize product and collection SEO fields
- Maintain Shopify, Google Merchant Center, and YouTube Shopping connections and ensure product information syncs correctly
- Make simple product image edits
- Collaborate with the e-Commerce Manager, Marketing Manager, and wider team
- Improve processes and proactively automate repetitive work
Requirements:
- 2–3+ years of hands-on e-commerce experience
- Strong Shopify experience and ability to work independently in Shopify
- Good understanding of e-commerce store operations
- Experience working with many products, variants, and SKUs
- Ability to use data to identify problems and opportunities, track KPIs, and build sales reports
- Working knowledge of SEO, including keyword research, product and collection page optimization, meta titles and descriptions, URLs, image alt text, and on-page SEO fundamentals
- Familiarity with Google Merchant Center, YouTube Shopping, TikTok Shop, and basic product feed or listing issue resolution
- Basic graphic design skills for simple product image edits
- Highly organized and detail-oriented
- Ability to work independently and solve problems
- Proactive approach to identifying and improving processes
- Ability to work in a fast-moving team where priorities change quickly
- Morning hours Philippine time preferred
- Full-time availability
Benefits:
- Full-time employment
- Regular overlap with the operations team
- Morning hours Philippine time preferred
- No regular evening work
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