E-Commerce Operations Coordinator
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Job Description
E-Commerce Operations Coordinator managing product listings, data cleanup, and operations for a European distributor of sustainable non-food products. Requires structured, detail-oriented professional with e-commerce experience.
Responsibilities:
- Manage product listings on Bol.com (the Dutch Amazon) — keeping stock levels, pricing, product information, and certifications accurate and up to date.
- Maintain and update the Lightspeed e-commerce store — product uploads, pricing, and content.
- Clean up the existing product database — identifying and removing outdated SKUs, correcting product data, and organising the catalogue.
- Support new product launches across marketplace and e-commerce channels.
- Create purchase orders and fill forecast documents in Odoo for B2B brands and suppliers.
- Follow up with suppliers via email to track orders, confirm deliveries, and resolve issues.
- Monitor day-to-day operations and flag problems early — stock discrepancies, listing errors, supplier delays.
- Keep product documentation organised and up to date, including certifications for medical devices.
- Identify and suggest improvements to workflows and processes — bringing structure and consistency where it's needed.
Requirements:
- 3-4+ years of experience in e-commerce operations, inventory management, or a similar role.
- Experience supporting businesses based outside the Philippines; European, Australian, or US companies are a strong plus.
- Hands-on experience managing product listings on an online marketplace (Amazon, Lazada, Shopee, Bol.com, or similar).
- Experience with purchasing; creating purchase orders, tracking stock, and following up with suppliers.
- Strong written English communication skills (supplier emails, internal coordination).
- Confidence working across multiple platforms and learning new systems quickly.
Benefits:
- Flexible scheduling.
- Work from home.
- Daily standup meetings at 1:00 PM Netherlands time (CET/CEST) each weekday.
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