Enterprise Events Specialist
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Job Description
Enterprise Events Specialist for CHS organizing and executing events for customers and employees. Collaborating with internal and external partners to create impactful experiences.
Responsibilities:
- Helps develop and executes event strategies aligned with company and business segment goals, delivering events that are on time, on budget, exceed stakeholder goals and expectations and provide a premiere CHS brand experience.
- Manages some or all aspects of in-person, virtual and hybrid events based on needs and circumstances.
- Develops and maintains trusted and collaborative partnerships with and provides extra-mile customer service to key internal and external stakeholders.
- Serves as key participant in searching for and choosing venues, speakers, agencies and suppliers.
- Helps build communication and project plans and timelines/flows to ensure event planning and approvals are progressing on time and as expected.
- Builds and manages registration sites, attendee lists and related communications using event management software (e.g., Cvent).
- Provides excellent and timely customer service to event registrants and attendees (internal and external) monitoring communications channels, answering questions, assisting with registrations and providing general support as needed.
- Creates reports and presentations to guide team actions, inform business and company leaders, and demonstrate results.
- Understands and manages deliverables stipulated by contracts/agreements with external venues, speakers, suppliers and other ancillary services for all events; manages the supplier contract/agreement review and approval process, including tracking progress, filing documents and ensuring details are met.
- Collaborates and partners with marketing and communications and business team members to deliver a consistent and excellent overall brand experience and to help leverage the scope of the company for events delivered through businesses.
- Collaborates with the company strategic sourcing team to maintain beneficial relationships with key travel partners (e.g., airlines, hotels, rental car companies); supports communicating with employees regarding travel updates and company travel policies.
- Identifies opportunities to improve event-related processes and outcomes and supports enterprise events manager in documenting standard procedures and formalizing their use.
Requirements:
- High School diploma or GED
- 2+ years of experience in event planning and event management
- Ability to work in the office a minimum of three days per week
- Bachelor's degree in marketing, business, advertising, public relations, communications or related degree preferred
- Documented experience delivering successful large and small in-person, virtual and hybrid events
- Experience with projects involving multiple team members and working with key audiences (internal or external)
- Experience building and managing websites in Cvent or an equivalent event management platform
- Documented experience maintaining team and customer relationships and managing project deliverables and budgets
- Strong organizational and project management skills
- Strong written and verbal communications skills
- Demonstrated ability to interact effectively with diverse audiences, building and maintaining positive relationships with internal and external stakeholders, partners and suppliers
- Ability to prioritize and manage workload and work effectively in a high-pressure, high-stakes environment
- Strong customer service orientation and skills
- Demonstrated relationship and conflict management skills
- Cvent experience strongly preferred.
Benefits:
- Medical
- Dental
- Vision
- Wellness programs
- Life insurance
- Health and dependent care spending accounts
- Paid time off
- 401(k)
- Pension
- Profit sharing
- Short- and long-term disability
- Tuition reimbursement
- Adoption assistance
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