Executive Assistant – Customer Support Specialist
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Job Description
Executive Assistant providing high-level administrative support to BGOS leadership for operational needs. Focused on scheduling, communications, and enhancing team efficiency in a remote environment.
Responsibilities:
- Manage and coordinate complex calendars
- Provide direct executive assistant support to ownership, including ownership coaching practice coordination and administrative needs
- Deliver real-time operational support during Coach Community Gatherings, including uploading materials, managing communications, and coordinating digital platforms (e.g., Mighty Networks, WhatsApp)
- Maintain and update BGOS collateral and training materials with a high level of accuracy and organization
- Ensure all meeting materials, agendas, and resources are prepared and accessible in advance of BGOS sessions and Coach Community gatherings
- Support internal communication flow across BGOS team members to ensure alignment and execution
- Assist in organizing and maintaining BGOS systems, documentation, and digital assets
- Identify opportunities to improve efficiency in administrative workflows and implement solutions
- Utilize artificial intelligence (AI) tools to enhance, optimize, and streamline collateral and administrative processes where applicable
Requirements:
- Minimum 3+ years of relevant experience in an Executive Assistant or Administrative role
- Experience supporting executives or leadership teams in a fast-paced environment
- Demonstrated proficiency in calendar management, digital collaboration tools, and administrative systems
- Strong written and verbal communication skills in English
- Ability to effectively operate and collaborate in a remote work environment
- Basic mathematical and reasoning abilities
- High level of discretion, professionalism, and organizational skills.
- Experience working within a business operating system (e.g., EOS – Entrepreneurial Operating System or similar) (Preferred)
- Familiarity with community platforms such as Mighty Networks or similar tools (Preferred)
- AI proficiency with tools used for content creation, editing, or workflow automation (Preferred)
- Bilingual ability (English/Spanish) (Preferred)
- Experience in SaaS or coaching/training organizations (Preferred).
Benefits:
- Remote Work: Work from anywhere—our team is global, and we value work-life balance.
- Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.
- Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.
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