Executive Communications Director
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Job Description
Director managing internal communications strategy for Mural. Ensuring clarity and engagement for employee messaging aligned with company vision and culture.
Responsibilities:
- Own and evolve Mural’s internal communications strategy, developing scalable programs that keep employees aligned with company priorities, business performance, cultural values, and the employee value proposition (EVP).
- Create integrated internal communication plans that support organizational change, growth initiatives, and leadership priorities.
- Serve as a strategic communications advisor to Mural’s executive team, crafting clear, authentic messaging including Slack communications, all-hands content, executive presentations, blogs, bylined articles (PR), and leadership updates.
- Partner closely with executives to ensure consistent tone, clarity, and alignment across leadership communications.
- Design creative, engaging communication concepts and campaigns that strengthen employee connection, participation, and understanding of strategy across teams and regions.
- Champion two-way communication by incorporating feedback mechanisms, listening strategies, and employee voice into internal programs.
- Oversee the creation of high-impact content, including company announcements, external thought leadership articles, PR bylines, executive narratives, FAQs, and strategic updates.
- Translate complex business, product, and industry topics into accessible, engaging communications for internal audiences.
- Lead thoughtful, proactive communications planning for key moments such as organizational updates, product launches, and company milestones.
- Partner with HR, People, Product, and Marketing teams to ensure employees are informed, prepared, and aligned.
- Evaluate and implement AI-enabled tools to enhance internal communications workflows, content development, personalization, and efficiency.
- Establish metrics to measure internal communications effectiveness, engagement, and sentiment.
- Use data and insights to continuously improve messaging, channels, and approaches.
- Manage complex, cross-functional communications initiatives from planning through execution using project management tools.
- Collaborate closely with People Operations, Marketing, Product, and Leadership teams to ensure alignment and impact.
Requirements:
- 5+ years of progressive experience in internal communications, executive communications, and/or corporate communications, ideally within fast-paced B2B SaaS or startup environments
- Extensive experience supporting executive leadership, particularly with message development and employee-facing communications
- Demonstrated creativity and originality in developing communication concepts and campaigns that drive employee engagement across channels
- Strong portfolio of internal and executive communications materials
- Experience supporting fast-paced, growth-stage companies, including navigating change and ambiguity
- Proven ability to leverage AI tools for content creation and workflow optimization
- Strong analytical mindset, with experience measuring internal communications effectiveness
- Exceptional written and verbal communication skills, with confidence partnering with senior leaders and executives.
Benefits:
- Equal Opportunity: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Flexible work arrangements
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