Executive
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Job Description
Order processing executive entering and validating customer orders in ERP systems for a consulting company. Resolving discrepancies while meeting accuracy, productivity, and SLA targets.
Responsibilities:
- Enter custom, stock, and replacement orders and quotes accurately into company ERP/order management systems
- Achieve daily and weekly targets to complete expected number of business transactions
- Review and validate purchase orders, pricing information, product specifications, quantities, shipping instructions, and customer details before order entry
- Maintain high levels of data accuracy and completeness while meeting established productivity, quality, and turnaround time targets
- Identify and resolve order discrepancies, incomplete information, pricing conflicts, duplicate orders, and documentation issues by coordinating with customers and internal stakeholders
- Monitor order queues and prioritize workload to ensure timely order processing and service level agreement (SLA) compliance
- Maintain confidentiality of customer information and ensure compliance with company policies, quality standards, and data security requirement
Requirements:
- B.Tech/B.E with Minimum 1 year of experience in relevant domain
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