Field Case Manager – Workers' Comp Adjuster
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Job Description
Remote Workers’ Compensation claims manager investigating claims, determining compensability, and issuing benefits for AMERISAFE. Managing a 60-claim caseload across a designated territory.
Responsibilities:
- Conduct on-site and in-person investigations
- Determine claim compensability
- Establish reserves
- Document decision making
- Issue benefit payments
- Make notifications to the State administrative authority
- Work with injured workers, employers, medical professionals, and legal professionals
- Ensure appropriate benefits are provided under applicable Workers' Compensation laws
- Manage a target caseload of 60 claims
- Travel frequently within a designated territory, with rare overnight travel
- Work remotely
Requirements:
- Claims experience highly preferred
- Bachelor's degree or related professional business experience acceptable
- State license to handle Workers' Compensation claims if required
- Professional written and verbal communication skills required
- World class customer service attitude required
- Ability to learn and use proprietary software and Microsoft Office products
- Ability to be self-directed
- Valid driver's license, acceptable driving record and acceptable vehicle required
- Frequent travel within a designated territory required
- Must live in or be willing to relocate to the territory this position covers
- Completion of pre-employment screening, including a criminal background check, 10-panel drug test, and, if applicable, motor vehicle report review
- Safety-sensitive position because driving is required for the company
Benefits:
- Auto reimbursement program
- Reimbursement for cell phone and internet
- Salaried position
- Target Case Load of 60 claims
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