Field Service Engineer
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Job Description
Field Service Engineer maintaining TOMRA Food’s sensor-based sorting systems across France. Commissioning, repairing, optimizing, and training customers on industrial equipment.
Responsibilities:
- Deliver field service work efficiently to meet cost and time objectives
- Ensure optimal performance of TOMRA Food sorting machines and exceed customer expectations
- Diagnose and resolve equipment issues and conduct necessary repairs
- Collaborate with internal departments to enhance customer support processes
- Install and adjust TOMRA Food equipment as required
- Train customers on system operation and maintenance
- Maintain accurate and detailed field reports for administrative follow-up
- Perform domestic travel up to 80% of the time, primarily within France
Requirements:
- Technical training to BAC+2 level in Electronics, Electrotechnical, Automation, Industrial Maintenance, or related field
- Fluent in French
- Able to understand spoken and written English at minimum B2 level
- Proven experience in on-site preventive and corrective maintenance supporting industrial customers
- Willingness to travel up to 80% of the time, primarily within France, with occasional international travel or flexible working hours
- Good understanding of IT, networking, and PC configuration
- Valid driver's license
- Ability to establish and maintain effective relationships with customers, colleagues, and management
Benefits:
- Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
- Fully Flexible Hybrid Work – Home-based contract with modern work-life balance
- 100% Company-Paid Family Health Insurance – Comprehensive coverage for you + your whole family
- Extra Security – Prévoyance plan (salary protection + life coverage)
- Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear
- Company Car + Fuel/Charging Card – Modern vehicle for work & private use
- All Travel Covered – Expenses + full travel insurance paid by TOMRA
- Great Time Off – 25 vacation days + additional RTT days
- Long-Term Rewards – Jubilee recognition every 5 years
- Share Purchase Opportunity – Buy TOMRA shares on attractive terms
- Continuous Learning – Tailored training & development via TOMRA Learn
- Team Fun – Regular social activities & events with great colleagues
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